Joyce Wang

Instructional Designer at e-TeleQuote Insurance Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, PH
Skills

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Bio

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Credentials

  • Lean Six Sigma Yellow Belt
    International Institute for Learning
    Jul, 2015
    - Nov, 2024

Experience

  • e-TeleQuote Insurance Inc.
    • United States
    • Insurance
    • 300 - 400 Employee
    • Instructional Designer
      • Aug 2021 - Present

      Create instructional materials to guide agents in navigating various websites / softwares and learn about essential information in the field to help trainers for successful deployment Create instructional materials to guide agents in navigating various websites / softwares and learn about essential information in the field to help trainers for successful deployment

  • ibex
    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Instructional Designer
      • Mar 2020 - Aug 2021

      Transformed the company we were servicing's classroom based training into e-Learning for the transition to digital class using Articulate Storyline 360 Tasked to find a new LMS that will be used by the company as they move to a learner focused adaptive learning Transformed the company we were servicing's classroom based training into e-Learning for the transition to digital class using Articulate Storyline 360 Tasked to find a new LMS that will be used by the company as they move to a learner focused adaptive learning

  • ServiceSource
    • Philippines
    • Instructional Designer
      • Mar 2019 - Mar 2020

      Developed web-based training including the creation of learning objectives, lesson sequencing, and assessment questions using Articulate Storyline 2 Created tools for instructor-led training courses such as facilitator and participant’s guide, and training content in PowerPoint Developed web-based training including the creation of learning objectives, lesson sequencing, and assessment questions using Articulate Storyline 2 Created tools for instructor-led training courses such as facilitator and participant’s guide, and training content in PowerPoint

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • IT Infrastructure Analyst
      • Nov 2014 - Feb 2019

      Handled multiple roles within the company particularly in vendor management, asset management, and batch management. Handled multiple roles within the company particularly in vendor management, asset management, and batch management.

Education

  • De La Salle University
    Bachelor’s Degree, Computer Science with Specialization in Instructional Systems Technology
    2010 - 2014

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