Joyce Tan

Senior Account Manager at StarHub
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Senior Account Manager
      • May 2017 - Present

      - -

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Manager
      • Apr 2015 - May 2017

      Singtel Dash Remittance User Acquisition, to growth the Dash App users at all segment - Grew the new user figures by 200%. - To collaborate with new partnerships to grow the remittance revenue by 100% - Leading a team to run shop operation and strategic roadshows Singtel Dash Remittance User Acquisition, to growth the Dash App users at all segment - Grew the new user figures by 200%. - To collaborate with new partnerships to grow the remittance revenue by 100% - Leading a team to run shop operation and strategic roadshows

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Account Manager
      • Sep 2014 - Feb 2015

      Develop the tactical plans and activities with the carrier to achieve carrier’s iPhone and iPad sell through targets. Achieve assigned sales quotas and driving sales through the carrier channels. Develop and maintain an effective planning and strategic partnership with the carrier’s team. Increase penetration of the iPhone and the iPad to new and existing carrier points of sale and expand Apple's mindshare with carrier sales teams. Ensures compliance with the Apple/Carrier iPhone and iPad agreements. Works with the carrier to ensure competitive positioning of iPhone and iPad in all consumer offers. Coordinates ATL marketing activities with the carrier ensuring compliance and appropriate use of Apple creative assets provided by Apple Marketing teams. Coordinated with Apple support functions to resolve day-to-day trading issues in the account. Ensure stocks adequacy of Apple Products at carriers and distributors Performed assigned administrative tasks including sales reporting, inventory reporting, maintaining files, information, and forms. Coordinates BTL marketing activities with carrier to ensure sell-thru to consumers Achievements Assisted and facilitated in the Experts Program Launch with M1 Successfully launched iPhone 6 and 6+ with M1 and distributor channels Launched iPad installments scheme for M1 Achieved incremental 40% sell-thru for distributor in FY14 Cross-sell Apple Care+ with iPad and iPhone to M1 Partners such as Arrow Communications and Handphone Shop Show less

    • Singapore
    • Telecommunications
    • 200 - 300 Employee
    • Sales Director
      • Mar 2014 - Sep 2014

      - In charge of exploring and develop new Channel Partners with various majors chain stores and IT retailers - Gather market information and provide feedback on competitors’ sales and marketing activities to the management - Setup the new procedures and business model for the new Channel Partners - To build a strong partnership with existing and potential Channel Partners and to establish joint sales and marketing activities - To Increase the penetration of MyRepublic broadband services sign up at strategic location - To develop new accounts, training on the product knowledge and responsible for all sales operation matters and recommend strategies to improve the overall business for respective chain stores accordingly to their strength and weakness. - Setup the retail merchandising at the respective outlets for brand awareness Show less

    • Taiwan
    • Consumer Electronics
    • 700 & Above Employee
    • AM
      • Jun 2012 - Oct 2013

      - Planning, forecasting and managing successful sell-thru of products - Manage, develop and maximizing the benefits of business relationship with key account - Successfully setup direct deal process with operator, shortening distribution process - Manage and execute sales and marketing strategies with business Partners as well as all sales engagement related activities - Explore and develop new channel opportunities and successfully - Direct sales goals and direction to support dealers in expanding into differentiated markets - Planning marketing strategies with distributors – SingTel; Polaris; Ingram Micro; 3 Mobile and Setelco to grow existing business Show less

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Account Manager
      • May 1999 - May 2012

      - Responsible in setting up StarHub Channel Sales before the official launch - Successfully set up and groom partners, NTT DoCoMo Singapore and Cherry Mobile - Identify sales opportunities and direction to support dealers in expanding into new and differentiate market - Plan and organized mega roadshows at selected strategic retail location- Jurong Point; Suntec; West Mall; Tampines; Compass; Tiong Bahru; Bukit Panjang Plaza and Bugis - Explore and develop new channel sales opportunities Show less

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Shop Manager
      • Mar 1993 - May 1999

      - In charge of day to day operation of the retail outlet - Account and responsible for overall shop sales targets and staff performance - To lead, motivate and manage team of sales staff toward the achievement of sales targets - Manage stock forecast and making key decision on the stock control - Oversee the Sing Post outlet at Change Alley - Motivate the staff to improve the customer service level - Feedback on the sales result of marketing promotion and competitors report - In-charge of the major roadshow held at Pickering and Comcenter Show less

Education

  • La Trobe University
    Bachelor of Business, Marketing
    2003 - 2005

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