Joyce Santamaria
Service Desk Manager at BlueRock Technologies- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Michael S.
Working with Joyce has inspired me to achieve higher goals, because she encouraged me to reach out past my boundaries. Joyce gave helpful direction to my work and then would volunteer to help me implement the solutions, usually related to a customer service or point-of-sale concern. She could always be counted on to put in more than her share of the work. Three traits I admire most of Joyce: First, her poise when dealing with difficult customer concerns with the end result of the customer being satisfied with their visit. Second, her willingness to assist her team by sharing all her
Catherine (Kady) Farr
I had the priveledge of working with Joyce at Blockbuster for over 12 years in the Detroit Market. I was an Asst Manager for Joyce and then became a fellow Store Manager. She is passionate, enthusiastic, and displays outstanding work ethic. She was a thorough trainer that invested much time and effort to ensure I received all of the information I needed to develop and grow within the organization. She is proficient in all areas of the retail business, such as recruiting, hiring, training, people and performance management, loss prevention, inventory control, and financial analysis of her business. Joyce is well respected by her subordinates, colleagues, and supervisors. It is my honor to strongly recommend her.
Michael S.
Working with Joyce has inspired me to achieve higher goals, because she encouraged me to reach out past my boundaries. Joyce gave helpful direction to my work and then would volunteer to help me implement the solutions, usually related to a customer service or point-of-sale concern. She could always be counted on to put in more than her share of the work. Three traits I admire most of Joyce: First, her poise when dealing with difficult customer concerns with the end result of the customer being satisfied with their visit. Second, her willingness to assist her team by sharing all her
Catherine (Kady) Farr
I had the priveledge of working with Joyce at Blockbuster for over 12 years in the Detroit Market. I was an Asst Manager for Joyce and then became a fellow Store Manager. She is passionate, enthusiastic, and displays outstanding work ethic. She was a thorough trainer that invested much time and effort to ensure I received all of the information I needed to develop and grow within the organization. She is proficient in all areas of the retail business, such as recruiting, hiring, training, people and performance management, loss prevention, inventory control, and financial analysis of her business. Joyce is well respected by her subordinates, colleagues, and supervisors. It is my honor to strongly recommend her.
Michael S.
Working with Joyce has inspired me to achieve higher goals, because she encouraged me to reach out past my boundaries. Joyce gave helpful direction to my work and then would volunteer to help me implement the solutions, usually related to a customer service or point-of-sale concern. She could always be counted on to put in more than her share of the work. Three traits I admire most of Joyce: First, her poise when dealing with difficult customer concerns with the end result of the customer being satisfied with their visit. Second, her willingness to assist her team by sharing all her
Catherine (Kady) Farr
I had the priveledge of working with Joyce at Blockbuster for over 12 years in the Detroit Market. I was an Asst Manager for Joyce and then became a fellow Store Manager. She is passionate, enthusiastic, and displays outstanding work ethic. She was a thorough trainer that invested much time and effort to ensure I received all of the information I needed to develop and grow within the organization. She is proficient in all areas of the retail business, such as recruiting, hiring, training, people and performance management, loss prevention, inventory control, and financial analysis of her business. Joyce is well respected by her subordinates, colleagues, and supervisors. It is my honor to strongly recommend her.
Michael S.
Working with Joyce has inspired me to achieve higher goals, because she encouraged me to reach out past my boundaries. Joyce gave helpful direction to my work and then would volunteer to help me implement the solutions, usually related to a customer service or point-of-sale concern. She could always be counted on to put in more than her share of the work. Three traits I admire most of Joyce: First, her poise when dealing with difficult customer concerns with the end result of the customer being satisfied with their visit. Second, her willingness to assist her team by sharing all her
Catherine (Kady) Farr
I had the priveledge of working with Joyce at Blockbuster for over 12 years in the Detroit Market. I was an Asst Manager for Joyce and then became a fellow Store Manager. She is passionate, enthusiastic, and displays outstanding work ethic. She was a thorough trainer that invested much time and effort to ensure I received all of the information I needed to develop and grow within the organization. She is proficient in all areas of the retail business, such as recruiting, hiring, training, people and performance management, loss prevention, inventory control, and financial analysis of her business. Joyce is well respected by her subordinates, colleagues, and supervisors. It is my honor to strongly recommend her.
Experience
-
BlueRock Technologies
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Service Desk Manager
-
May 2012 - Present
-
-
-
Bluerock
-
United States
-
Financial Services
-
1 - 100 Employee
-
Back Office Admin
-
2012 - 2013
-
-
-
Blockbuster
-
United States
-
Retail
-
700 & Above Employee
-
Store Manager
-
Feb 1989 - Apr 2012
-
-
Education
-
East Detroit High
Some College, General