Joyce Salame
Principal / Senior Consultant at MSE - Management Solutions Experts- Claim this Profile
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English Professional working proficiency
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French Full professional proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Credentials
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Project management
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Experience
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MSE - Management Solutions Experts
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Saudi Arabia
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Business Consulting and Services
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1 - 100 Employee
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Principal / Senior Consultant
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Jan 2015 - Present
My most recent role was as a Principal /Senior Consultant where I was accountable for assisting various public and private entities in the Middle East and GCC region to design operating models, develop detailed organisation structures, conduct job analysis, perform workforce planning. In this role also, I was involved in re-engineering business processes by mapping, analysing and improving its effectiveness and efficiency to meet best practices and company’s strategic objectives. Moreover, I helped companies in the design and implementation of Quality Management Systems, as well as I led and directed the Internal Quality Audits and findings’ analysis for major companies in sectors pertaining to construction, healthcare and manufacturing. Show less
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arcenciel
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Food and Beverage Services
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Project Coordinator and Quality Supervisor
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Jul 2010 - Dec 2014
I commenced with arcenciel as a Quality Supervisor for the Environment Program where I conducted healthcare waste treatment training sessions for various Lebanese hospitals. In this role, I controlled and monitored the quality of work in arcenciel’s healthcare waste treatment centers. To sort, manage and stock the healthcare waste, I prepared and trained Palestinian hospitals in Lebanon and hospitals in Syria. Additionally, I enhanced all operational activities and processes of the environment program to ensure high levels of productivity and efficiency. With the goal to get certified, I liaised and coordinated with the Ministry of Environment for the rehabilitation of the healthcare waste treatment centers. Prior to my most recent role, I worked as a Project Coordinator where I was responsible for planning, designing and elaborating general and technical requirements for new projects in the waste treatment and agriculture and healthcare fields. I organised and coordinated activities, resources, equipment and information for new projects and established standards and provided sustainable solutions for the franchised units. Furthermore, I functioned as a consultant to implement HACCP & ISO systems for industries. Part of my responsibility was to develop and execute procedures and operational documents for the program of environment within the organisation in line with the ISO standards. Lastly, I monitored and enhanced the performance of the main processes to ensure high levels of proficiency and productivity. Show less
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Gemayel freres
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Lebanon
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1 - 100 Employee
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Quality Supervisor
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Oct 2011 - May 2012
For several months, I functioned as a Quality Supervisor and secured the implementation and design of the policies, procedures and work instructions to meet the organisation’s goals and objectives. I was responsible for monitoring and assessing the performance of the Quality Management System to ensure its effectiveness. To ensure complete and proper resolution, I addressed and resolved customer complaints. I was accountable for ensuring that proper training for new recruits and regular employees was delivered. Finally, I cooperated with a skilled team to ensure timely completion of all assigned tasks. Show less
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Education
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2010 -
Saint Joseph University
Master's degree in industrial technology -
2014 -
ESA BUSINESS SCHOOL
Certificate in Project management -
2008 -
Saint Joseph University
Bachelor of Science
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