Joyce Plank
Volunteer at Chester County Health Department- Claim this Profile
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Topline Score
Bio
Kay Falkow
Joyce is a dedicated professional who has extensive experience in the Item processing and Imaging fields. She was always open to changes in systems and applications, and she was quick to learn due to her ability to focus and "let go" of old procedures/processes. She will do whatever it takes to ensure daily processes are completed, and she would be there to support her staff...no matter what hour in the early morning it might take to complete the work! She is detailed and one of the best problem solvers I've met during my career. I would be happy to recommend Joyce for any position is the Item processing or Deposit related fields.
Nate Desmarais, MHRM, PHR, SHRM-CP
I had the distinct pleasure of getting to know Joyce at Graystone Tower Bank. It was Joyce's strong work ethic, pleasant personality and willingness to learn new things that allowed her to continue working with the Bank despite various organizational and departmental reorganizations that would have otherwise displaced her from employment. Interacting with Joyce was always a pleasure, and I know that she would be an asset to any employer.
Kay Falkow
Joyce is a dedicated professional who has extensive experience in the Item processing and Imaging fields. She was always open to changes in systems and applications, and she was quick to learn due to her ability to focus and "let go" of old procedures/processes. She will do whatever it takes to ensure daily processes are completed, and she would be there to support her staff...no matter what hour in the early morning it might take to complete the work! She is detailed and one of the best problem solvers I've met during my career. I would be happy to recommend Joyce for any position is the Item processing or Deposit related fields.
Nate Desmarais, MHRM, PHR, SHRM-CP
I had the distinct pleasure of getting to know Joyce at Graystone Tower Bank. It was Joyce's strong work ethic, pleasant personality and willingness to learn new things that allowed her to continue working with the Bank despite various organizational and departmental reorganizations that would have otherwise displaced her from employment. Interacting with Joyce was always a pleasure, and I know that she would be an asset to any employer.
Kay Falkow
Joyce is a dedicated professional who has extensive experience in the Item processing and Imaging fields. She was always open to changes in systems and applications, and she was quick to learn due to her ability to focus and "let go" of old procedures/processes. She will do whatever it takes to ensure daily processes are completed, and she would be there to support her staff...no matter what hour in the early morning it might take to complete the work! She is detailed and one of the best problem solvers I've met during my career. I would be happy to recommend Joyce for any position is the Item processing or Deposit related fields.
Nate Desmarais, MHRM, PHR, SHRM-CP
I had the distinct pleasure of getting to know Joyce at Graystone Tower Bank. It was Joyce's strong work ethic, pleasant personality and willingness to learn new things that allowed her to continue working with the Bank despite various organizational and departmental reorganizations that would have otherwise displaced her from employment. Interacting with Joyce was always a pleasure, and I know that she would be an asset to any employer.
Kay Falkow
Joyce is a dedicated professional who has extensive experience in the Item processing and Imaging fields. She was always open to changes in systems and applications, and she was quick to learn due to her ability to focus and "let go" of old procedures/processes. She will do whatever it takes to ensure daily processes are completed, and she would be there to support her staff...no matter what hour in the early morning it might take to complete the work! She is detailed and one of the best problem solvers I've met during my career. I would be happy to recommend Joyce for any position is the Item processing or Deposit related fields.
Nate Desmarais, MHRM, PHR, SHRM-CP
I had the distinct pleasure of getting to know Joyce at Graystone Tower Bank. It was Joyce's strong work ethic, pleasant personality and willingness to learn new things that allowed her to continue working with the Bank despite various organizational and departmental reorganizations that would have otherwise displaced her from employment. Interacting with Joyce was always a pleasure, and I know that she would be an asset to any employer.
Experience
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Chester County Health Department
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Government Administration
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1 - 100 Employee
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Volunteer
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Mar 2012 - Present
Scan documents/enter information on County databases Scan documents/enter information on County databases
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Graystone/Tower Bank
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West Chester PA
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Deposit Ops Analyst
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Apr 2011 - Feb 2012
Responsible for reviewing & verifying new account information on system, complete Verfication/Error sheets for each new account, handle/research &complete customer requests Responsible for reviewing & verifying new account information on system, complete Verfication/Error sheets for each new account, handle/research &complete customer requests
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Answer Center Specialist
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Feb 2011 - Apr 2011
Answer incoming customer calls, complete customer requests, trouble-shoot internet banking issues, refer calls to appropriate depts. etc. Answer incoming customer calls, complete customer requests, trouble-shoot internet banking issues, refer calls to appropriate depts. etc.
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First National Bank of Chester County
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Banking
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1 - 100 Employee
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Transit Operator
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Aug 2009 - Feb 2011
Responsible for prepping, processing, keying, repairing and balancing all incoming teller batches and back-office transactions Responsible for prepping, processing, keying, repairing and balancing all incoming teller batches and back-office transactions
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Item Processing Manager
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Jan 1999 - Dec 2008
*Responsible for overseeing Proof of Deposit Area, Statement Operations and Inclearing positions as well as courier and mailroom functions. *Provided training to new employees as well as ongoing cross-training for all staff *Established and maintained department procedures *Supervised and managed two direct reports each supervising six associates *Monitored/reconciled general ledger accounts relating to Department *Partnered with outside courier service to ensure timely delivery of Branch work and mail to all Departments Show less
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Assistant VP-Transit Operations Manager
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Apr 1972 - Aug 1998
Positions - included Assistant VP- Proof / Transit Manager, Operations Officer, Proof Supervisor, General Ledger Bookkeeper, Proof Operator, Teller Positions - included Assistant VP- Proof / Transit Manager, Operations Officer, Proof Supervisor, General Ledger Bookkeeper, Proof Operator, Teller
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Education
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1986 - 1988
Bucks County Community College
certificate, Banking -
1965 - 1968
Downingtown High School
diploma, Business
Community
