Experience

Interswitch East Africa

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• Issuer and Acquiring Onboarding

  • Jun 2019 - Present

  Worked in the card issuance function responsible for issuing and processing cards, monitoring card transactions, supporting customers, collaborating with product managers, and leading projects to support market expansion and new product development, all of which have a significant impact on the organization's operations and success.

• Product Operations Executive

  • May 2014 - Jun 2019

  Establish and carry out departmental or organizational goals and policies.Processing incoming mail and actioning financial instructions from banks.Timely and accurate end-of-day processing and report generation for all banks.Fraud monitoring of credit card transactions.Event management



Universal F.&.B Contractors Limited

• Front Office Personnel

  • May 2008 - Apr 2014

  Personal assistance to the director: This involves providing personal assistance to the director, including handling petty cash, taking dictation, transcribing, and updating their diary. Office management: This includes general office work and receiving visitors to the company. Scheduling and coordination: This involves setting appointments and arranging meetings, as well as coordinating travel and accommodation arrangements for the director. Personal assistance to the director: This involves providing personal assistance to the director, including handling petty cash, taking dictation, transcribing, and updating their diary. Office management: This includes general office work and receiving visitors to the company. Scheduling and coordination: This involves setting appointments and arranging meetings, as well as coordinating travel and accommodation arrangements for the director.



BRIDGE INTERNATIONAL ACADEMIES LIMITED

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• School Administrator and Training Associate

  • Nov 2013 - Dec 2013

  Responsible for training logistics and arrangements including ensuring all necessary elements of a training course are in place, including venues, equipment, catering, and pre-course information for delegates. Support for training delivery including printing training materials, assisting with course setup and cleanup and compiling delegate objectives in advance of training courses. Recording and maintaining training records including tracking attendee participation, updating training records and files, obtaining certificates of qualifications from new hires, and keeping training records up to date. General administrative support including providing general administrative assistance to the training manager and trainers, as well as sending out course evaluations and providing general support for the training function. Show less



Kenya United Steel Company (2006) Limited

• Office Administration

  • May 2012 - Aug 2012

  Data and spreadsheet management including processing data and working with spreadsheets, as well as general computer tasks. Sales and customer support including assisting with sales and providing product information to customers, as well as receiving and guiding new clients and communicating courteously with customers. Customer acquisition and retention include acquiring new customers and retaining existing clients, with a focus on maintaining strong relationships with customers. Data and spreadsheet management including processing data and working with spreadsheets, as well as general computer tasks. Sales and customer support including assisting with sales and providing product information to customers, as well as receiving and guiding new clients and communicating courteously with customers. Customer acquisition and retention include acquiring new customers and retaining existing clients, with a focus on maintaining strong relationships with customers.