Experience

Florida Bulk Sales Inc
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Sales and Logistics Specialist

  • Mar 2021 - Present


Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Import Finance Supervisor

  • Oct 2019 - Mar 2021

  ✓ Negotiate the request for quotes (RFQ) process, balancing customer needs with profit margins.✓ Maintain detailed records, including a customer rate database, and audited invoices and contracts.✓ Coordinate month-end financial closing procedures. ✓ Report out on profit and loss statements, adding detailed analysis of revenue and cost drivers.

• Center of Excellence Team Lead

  • Sep 2014 - Oct 2019

  Empowered high volume VIP clients including FMCG, Pharmaceutical and Science & Technology customers to optimize their supply chains from the Jersey City Centre of Excellence, which moves 20K+ TEUs (twenty-foot equivalent unit shipping containers) annually.✓ Increased shipment handling volume 15% YOY and site revenue 25% YOY over a five year period ✓ Reduced demurrage and detention costs 95% by using lean environment tools to keep the site running an on-time schedule, even as total shipping volumes grew each year.✓ Delivered exceptional customer service, resulting in the highest client retention rate at the site. Show less

• Seafreight Import Supervisor

  • Jul 2008 - Sep 2014

  ✓ Managed the Trans-Pacific Eastbound Import Department✓ Onboarded new customers, imported their company data into the KN tracking and logistics system, and taught customer contacts how to navigate the system.✓ Addressed customer service concerns as the first operational escalation point. Provided financial customer service support including rate quotes, invoicing, and documentation.