Experience

BlueChoice, a subsidiary of Blue Cross Blue Shield of South Carolina

• Insurance
• 1 - 100 Employee

• Claims Customer Service Advocate II

  • Sep 2015 - Present

  Working claim deferrals that may need medical review Working claim deferrals that may need medical review



Foodlion

• Pakistan
• Food & Beverages
• 1 - 100 Employee

• Asst Customer Service Mgr

  • Aug 2005 - Present

  In charge of all of the cash for the store. Making sure the deposits are entered into the system and taken to the bank that everything balances on a daily basis. In charge of all of the people who work on the front end, making sure they are doing their jobs correctly and taking care of the customers so that their experience with the store is a pleasant one. Doing Western Union transactions, printing money orders, lottery tickets cashing them in and printing new ones taking the money for these transactions as well. Doing all the paperwork necessary for the weekend closing. Filing the paperwork and keep things neatly and easy to find Show less



Blue Cross Blue Shield of SC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Claim Associate

  • May 1998 - Jan 2007

  Researches and resolves claim edits and deferrals according to desk procedures, ensuring that contract standards and objectives for claims cycle time and quality are met. Verifies that all claims are coded and keyed correctly. When necessary, enters claims into the CMMS system, applying accurate patient identification, procedure and diagnosis code information. Coordinates with internal departments and updates the patient identification, other health insurance, provider identification and third party liability files (TPL) as necessary. Show less