Claims Assistant

• Apr 2021 - Present

Promotion and Logistics Supervisor

• Aug 2017 - Sep 2019

• Coordinated with the receiving team and department managers on the placement of high-volume products for major sales• Directed my team on their daily goals to create and maintain product displays• Controlled product location accuracy and promotional location signage with methodical weekly auditsResolved customer problems through active listening, emphasizing and conflict resolution• Monitored and improved working conditions as a member of the Joint Health and Safety Committee • Planned when, where and which products of hundreds are in non-aisle locations to increase sales and serve customer needs according to the weekly flyer Show less

Customer Service Representative

• May 2013 - Aug 2017

• Provided customer service for up to 300 customers in one day• Facilitated customers apply for credit cards by verifying their identities and gathering and inputting personal information to increase sales by providing a way to finance their purchases• Processed cash payments up to $15,000 to expedite the payment of customer’s credit card bills versus debit or cheque