English Language Teacher

• Aug 2017 - Present

ADMINISTRATIVE SERVICES/BENEFIT COORDINATOR/HR/ VA CERTIFYING OFFICIAL

• Jun 2012 - May 2017

Promote equality and diversity as part of the culture of the organization. Liaising with a wide range of people involved in policy areas such as staff performance and health and safety. Maintain employee benefits including all Health, Retirement and Pension Benefits, FMLA, Worker’s compensation, Supplemental Worker's Compensation, and Accident & Sickness in accordance with all federal, state and local regulations. Current on State law concerning workers' compensation and federal law concerning FMLA. OSHA recordkeeping. Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates. Developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management. Advising on pay and other remuneration issues, including promotion and benefits. Undertaking regular salary reviews. Negotiating with staff and their representatives on issues relating to pay and conditions. Administering payroll and maintaining employee records. Interpreting and advising on employment law. Dealing with grievances and implementing disciplinary procedures. Developing with line managers HR planning strategies which consider immediate and long-term staff requirements. Maintain QuickBooks for operational account and oversee 300+ inmate trust accounts Accounts payable and receivable Enroll and maintain essential documents for Veteran Benefits used for OJT program. Keep appropriate documentation for compliance with the Department of Veteran Affairs. Promote VA Benefits to retired Veterans through OJT program Support the employee/veteran in locating necessary documents required for benefits/ Assist in VONAP processes. Maintains an error free Veterans Affairs annual audits.

Store Manager

• Jun 2006 - Jun 2012

Completed weekly schedules and payroll. Maintained daily record of all transactions. Maintained all employee records Maintained and recorded all FMLA, Worker’s Compensation, and employee benefits. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Delivered excellent customer service by greeting and assisting each customer Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Fulfilled customer shipping needs using UPS and USPS methods.

Sergeant

• Sep 2004 - Jun 2007

Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety. Assisted in restraining violent and unruly inmates. Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public. Supervised the meal distribution and observed inmates during meals. Verified warrants, conducted searches and fingerprinted inmates. Transported inmates to and from medical and dental appointments, funerals, work details and court hearings. Supervised inmates during meals, visits, recreation, telephone calls and shower time. Received property from incoming inmates, provided receipts and inspected items for contraband. Maintained communications with all other areas of the facility at all times. Maintained correct physical head count at all times. Maintained daily logs of shift activity. Attended regular trainings and maintained appropriate certifications.