Experience

Luminarias Institute, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Marriage And Family Therapy Intern

  • Feb 2023 - Present

  Provide mental health service to elementary school, high school, and college students in underserved community. Provide mental health service to elementary school, high school, and college students in underserved community.



Phillips Graduate Institute’s MFT Program of Campbellsville University

• United States
• Professional Training and Coaching

• Graduate Student

  • Mar 2022 - Present

  I finally know what I want to be when I grow up, so it’s time to earn the credentials. I finally know what I want to be when I grow up, so it’s time to earn the credentials.



Self-Employed

• Real Estate
• 1 - 100 Employee

• Residential Property Manager

  • 1995 - Present

  Advertising, screening tenants, hiring contractors as needed for property repair & maintenance, all aspects of financial record keeping, bookkeeping, and tax preparation. - Proactive tenant screening and people skills resulted in zero evictions in 23 years. - Strong financial aptitude - Experience with Microsoft Office suite including Word, Excel and PowerPoint Advertising, screening tenants, hiring contractors as needed for property repair & maintenance, all aspects of financial record keeping, bookkeeping, and tax preparation. - Proactive tenant screening and people skills resulted in zero evictions in 23 years. - Strong financial aptitude - Experience with Microsoft Office suite including Word, Excel and PowerPoint


naviHealth
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Central Support Operations Coordinator

  • Jan 2021 - Mar 2022


Acton Acupuncture & Alternative Healing Center

• United States
• Medical Practices

• Front Office Manager

  • Oct 2018 - Jan 2021

  Manage front office of acupuncture and alternative medicine clinic. Manage front office of acupuncture and alternative medicine clinic.



Kent M. Madsen, D.D.S.

• Office Manager

  • Feb 2009 - Mar 2019

  Managed all administrative aspects of dental office. Assisted chair-side whenever needed by doctor and/or patient. Handled all billing, kept all dental records, maintained confidential patient database, reconciled accounts, ordered supplies, cleaned and sterilized instruments, disinfected and prepared operatory prior to each patient. Accomplishments: - Increased doctor's profits without increasing patient fees by updating dental insurance billing codes. - Collected payment on 95% of previously denied claims by writing successful appeal letters to dental insurance companies. - Influenced growth of dental practice by convincing new patients with history of dental anxiety to try Dr. Madsen. Developed trust with patients and reduced or eliminated their dental anxiety. - Improved dentist/patient chair-side relationship by "translating" technical dental terms into layman's terms. Answered patient questions when they needed clarification about dental options. Show less



Dynamic Research Inc.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technical Writer

  • Jan 1998 - Oct 1999

  Secretariat: Hand-picked by company President and promoted to Secretariat position on International Standards Organization TEG project. This ISO subcommittee wrote the Common Methodology for gathering motorcycle accident data in a standardized way around the world. Worked directly with DRI Vice President and other delegates writing and editing proposals for the Common Methodology. - Recorded and distributed detailed meeting minutes of highly technical information at international ISO meetings. - Edited, updated, and distributed latest revision of the Common Methodology document after each meeting. - Organized and maintained electronic and hard copy files of proposals and regular correspondence from approximately two dozen international delegates. Technical Writer: Planned format, layout, and content of NADS Cab Module Operation and Maintenance Manuals. Created visual displays and materials for customer visits. Show less



AlliedSignal Aerospace

• United States
• 1 - 100 Employee

• Technical Editor

  • Mar 1989 - Jun 1995

  Worked directly with Vice President, Military Aftermarket of this ISO 9000 corporation. Designed and produced confidential presentation materials for executive meetings including corporation's annual Strategic Plan. Developed marketing materials for executive recruiting. Accomplishments: - Increased communication and improved employee morale and by starting monthly newsletter, "The Source." (Designed, wrote, edited, prepared camera-ready layout, and coordinated printing and distribution.) Co-developed additional company communication strategies. - Contributed to division newsletter, "Spectrum," distributed to over 3,500 employees and retirees. - Facilitator of Total Quality Leadership program (Six Sigma). Show less