Joy Boucher

Senior Administrator at Maples Group
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Contact Information
us****@****om
(386) 825-5501
Location
Cayman Islands, KY
Languages
  • English -

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Experience

    • Cayman Islands
    • Financial Services
    • 700 & Above Employee
    • Senior Administrator
      • Dec 2021 - Present

    • Corporate Administrator
      • Jun 2021 - Dec 2021

    • Cayman Islands
    • Law Practice
    • 100 - 200 Employee
    • Corporate Administrator
      • Apr 2021 - May 2021

    • Cayman Islands
    • Financial Services
    • 700 & Above Employee
    • Corporate Assistant
      • Apr 2018 - Sep 2020

      Structured Finance DepartmentASSISTING WITH THE COORDINATION OF THE EXECUTION OF AGREEMENTS, BANK MANDATES AND OTHER DOCUMENTS. PREPARING AND COORDINATING PRINTING AND SIGNING OF TRANSACTION DOCUMENTATION FOR DELIVERY TO RELEVANT PARTIES.● ASSISTING CLIENT SERVICE PROFESSIONALS WITH THE UPDATING OF DATABASES TO ENSURE ALL CLIENT AND COMPLIANCE INFORMATION IS CORRECT.● PREPARING TAX FORMS AND BANK MANDATES FOR ENTITIES.● SAVING/FILING CORRESPONDENCE, DOCUMENTS INTO RELEVANT ELECTRONIC OR PHYSICAL CLIENT FILES.● ACTING IN ACCORDANCE WITH LEGAL, REGULATORY AND INTERNAL RISK MANAGEMENT REQUIREMENTS, INCLUDING REPORTING BUSINESS RELATED ISSUES TO THE VPS AND SVPS.● ASSISTING WITH AD-HOC PROJECTS, AS REQUIRED.● PREPARED MARKETING EXPENSES FOR THE GLOBAL HEAD OF STRUCTURED FINANCE AND OTHER SENIOR MEMBERS.● SCHEDULED MEETINGS WITHIN THE DEPARTMENT TEAMS.● ORDERING OF OFFICE SUPPLIES FOR THE DEPARTMENT AND SCHEDULING COMPUTER, PRINTER MAINTANENCE AS NEEDED● WEEKLY BILLING REVENUE REPORTS AND ENTERING FEES AND PUSHING THROUGH INVOICES FOR SERVICES RENDERED.

    • Jersey
    • Financial Services
    • 1 - 100 Employee
    • Compliance Analyst
      • Aug 2017 - Mar 2018

      Compliance remediation project for a registered office in the Cayman Islands. Managed contentious issues with regard to complex structures and seek remedial action/evidence for entities such as Limited Companies, Trusts, CLO/ Directorship, Vessels and Aviation.• Complete extensive due diligence investigations using public and private databases in accordance with Anti-Money and other regulatory standards to assist business units and prevent operational and reputational risks• Perform checks on mostly corporate, individuals and third party advisers against World Check Risk Screen, and Blocked Persons list• Conducting enhanced due diligence research in attempts to find derogatory/background information used to aid client advisors’ decisions in initiating, maintain or closing business relationships• Ensuring final reports are comprehensive, compliant and suitable for use in the client on-boarding decision making processes. • Effectively conduct AML/KYC formality reports on questionable accounts and transactions• Maintaining, reviewing and updating of all KYC files and following established procedures for the collection and verification of due diligence information• Providing management support with the monitoring of client relationships, updating the internal AML/KYC databases on a daily basis and scanning client documentation to a bespoke documentation database• Liaising with client administrators, portfolio managers, custodians and dealers• Contributing to the gathering, collating, data entry and analysis of management information in respect of reviews conducted, dates started and completed, and review results;• Identifying multiple significant cases, red flags and patterns associated with the laundering of illicit funds.• Performing other administrative duties as requested by KYC/AML Director to ensure the smooth operation of the team.

    • United States
    • Insurance
    • 100 - 200 Employee
    • Treasury Administrator
      • Nov 2008 - May 2017

      • Provided employee training on all banking processes and office functions.• Conducted payment investigation and analysis.• Managed client records• Performed general and compliance administration- KYC requirements• Prepared Board books • Developed Treasury process manual

    • Insurance Administrator- Aetna International
      • Nov 2008 - Mar 2013

      • Performed Aetna health insurance benefits verifications via ASD System.• Submitted insurance claims and provided issue resolution.• Developed and presented presentations to management.• Maintained Client Portfolios• Adjusted commissions from Aetna International• Managed Explanation of Benefits and Claims Investigations.• Maintained outstanding rapport with clients, members and providers

    • Health Insurance Administrator
      • Feb 2006 - Oct 2008

      • Supervised day to day operations of 3 employees within administration department when required.• Maintained group membership records• Provided reporting and prepared notifications to management.• Guaranteed customer satisfaction by providing applicable resolution to inquiries• Processed health insurance applications & premiums renewals • Supervised day to day operations of 3 employees within administration department when required.• Maintained group membership records• Provided reporting and prepared notifications to management.• Guaranteed customer satisfaction by providing applicable resolution to inquiries• Processed health insurance applications & premiums renewals

Education

  • International College of The Cayman Islands
    Associate of Business Administration Finance Concentration, Finance, General
    2013 - 2014

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