Joy Zins

Director of Products and Services for Business Markets at Duke Energy
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Pleasant, South Carolina, United States, US

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Joy has this cool, calm and collected approach to her work and management style that makes everyone around her want to perform better. Even better than that, she enables and supports everyone in their growth. I am truly amazed at her initiative and expertise in the commercial energy industry and how she learns about and then champions other teams like marketing. Plus, I always have fun working with her! She cares a lot and her hard work and commitment shows for it. You can’t mention C&I programs without someone saying

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Credentials

  • Certified Energy Manager (CEM)
    AEE
    Mar, 2011
    - Nov, 2024
  • Engineer in Training (EIT)
    -
    Mar, 2000
    - Nov, 2024

Experience

  • Duke Energy
    • Advertising Services
    • 1 - 100 Employee
    • Director of Products and Services for Business Markets
      • Apr 2022 - Present

      Responsible for the design, implementation, operation and management of products and services to serve the needs of Duke Energy’s approximately 1 million commercial and industrial accounts. Responsible for the design, implementation, operation and management of products and services to serve the needs of Duke Energy’s approximately 1 million commercial and industrial accounts.

  • ICF
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Director
      • Mar 2011 - Mar 2022

      - As C&I Senior Director, deliver program design strategies, consistent processes across clients, program enhancements, benchmarking of best practices, and senior leadership responsibilities - Startup and management of Demand Side Management programs in three serving as Client’s local point of contact, subject matter expert and liaison between marketing, IT, customer service and account management activities- Served/serve as Program Manager for South Carolina Electric and Gas (SCE&G) EnergyWise for your Business Program, SCE&G Small Business Energy Solutions Program, Entergy Mississippi Solutions for Business Program and PECO Smart Energy Soltutions, Georgia Power- Lead C&I strategist for proposals related to Commercial and Industrial program. Successfully awarded proposals totaling approximately $50M contract value resulting from my direct contribution and leadership on proposals.- Active member of Eastern Region Senior Leadership, ensuring our line of business and overall division is meeting revenue/sales goals, engaged with potential new clients, and offering best in class service to existing clients.- Manage and mentor both direct reports and indirect reports, providing leadership support in a matrixed leadership organization related career growth and individual goal achievement. Particular focus on ensuring direct reports and mentees are achieving their maximum potential and individual drive towards career advancement- Assist in EM&V tracking and information gathering to assist the client in quarterly and annual reviews- Track invoicing, budgets, participation levels and goals related to management of programs- Lead program startup including analysis of energy efficiency measures, development of forms and collateral associated with programs and measures, and development of processes and procedures to execute successful and seamless program delivery Show less

    • Manager, Senior Associate
      • Mar 2011 - Mar 2014

      Account Manager for the South Carolina Electric and Gas (SCE&G) EnergyWise for your Business Program. ICF International has been contracted by SCE&G to design, implement and manage their Commercial and Industrial (C&I) Demand Side Management programs. Primary role is to provide outreach and education to Customer and various Trade Allies on the EnergyWise for your Business program in order to increase participation and maximize savings. Other responsibilities include reviewing projects to determine technical eligibility of equipment being installed and sometimes performing onsite inspections to confirm existing equipment or installation of new efficient measures. Vast exposure to various technologies that range from “low hanging fruit” energy efficiency initiatives to more “out of the box” unique technologies that serve a variety of markets for both new construction and retrofit projects Familiarity with lighting, HVAC, building envelope, energy management systems, among other specific technologies related to energy efficiency. Provide high level energy audits and advise various energy efficiency measure that can be implemented to various markets including universities, schools, retail, office, industrial, etc. Active role in continuous design and development of the C&I program for SCE&G, including addition of new measures, revised terms and conditions, and other program improvements to maximize participation Serve as primary presenter to trade allies and customers for training on the Demand Side Management program Serve as Team Leader for the ICF C&I Team which consists of serving the role as the primary contact with the SCE&G Program Manager for the program, serving as the “go-to” person for the team’s programmatic and technical questions, and serving as our Manager’s “deputy” in South Carolina. Show less

  • RealWinWin, a division of BILL IDENTITY
    • United States
    • Utilities
    • 1 - 100 Employee
    • Sales Engineer
      • Nov 2007 - Mar 2011

      Sales Engineer for rebate administration services for “big box” retail and large commercial projects, including both new construction and retrofits, for installation of energy efficient equipment. This role encompasses a critical synergy of a sales role, a technical consultation role, and an account management position. Completed analyses of lighting, HVAC and other building systems in order to evaluate efficiency of equipment being specified, and also to make recommendations for higher efficiency equipment Marketing duties including email blasts, newsletters and direct phone contact to educate and enlighten customers on new utility programs and bonus incentive programs Worked directly with existing customers in developing and executing new energy conservation measures Partnered with vendors to combine efforts to service the customer and help reduce their first cost to cover incremental cost of higher priced equipment through utility rebates and incentives Presented to potential new customers the services and benefits of our company through Webinars and face-to-face presentations. Assisted CEO of the company in negotiating contract terms and procedures with new customers. Communicated on a daily basis with Energy Managers from large property management firms to identify opportunities for utility incentives and determine the best equipment choices for their initiatives. Organized and Participated in a semi-annual National Accounts Exhibit show to showcase the company’s services and offerings. Show less

  • Advanced Power Controls
    • Wilmington, Delaware
    • Business Development
      • Jul 2003 - Jul 2004

      Primary objective was to contact Owners in the vertical markets regarding future construction to promote and market Advanced Power Controls products for energy management and energy conservation applications. Products consisted of Building Automation controls such as HVAC, Lighting, Security and Fire, along with System Integration technology. Set up and created PowerPoint presentations, distributing marketing materials to potential clients. Required a high degree of professionalism and tact to talk to engineers, architects, facility managers, CEO’s, Presidents, and IT managers about why our technology was a benefit to their markets. Was required to quickly learn and understand a complex technology regarding Building Automation Controls and network functionality with no previous experience. Performed abundant amount of research regarding prospects and leads via newspapers, Internet, and other channels. Utilized strategic selling techniques for complex sales. Show less

  • Gordian
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Project Manager
      • Mar 2000 - Jun 2003

      Worked as a consultant in creating and executing a procurement system for bidding public construction initiatives. Clients included New York Board of Education, New York Transit Authority, County of San Diego, City of San Diego, City and County of San Francisco. Gained ample experience in conducting public presentations and training seminars. Obtained a wealth of knowledge on laws and procedures for bidding public contracts, along with an increased familiarity in writing contracts. Trained project managers and contractors on project management software Helped clients maintain and update software program using Foxpro database Gave Pre-Bid presentations to Contractors Assisted in marketing seminars to market procurement system to assure new clients of its success Edited and created contract documents for public bids Participated in negotiations with Contractors to reach dollar values of individual projects Ensured success of each clients program by providing exceptional service and support Show less

  • TriState HVAC
    • United States
    • Building Materials
    • 1 - 100 Employee
    • Sales
      • Jul 1998 - Mar 2000

      Assisted sales engineers in sales of commercial heating/ventilation/air conditioning equipment for large projects up to about $15 million dollars. Rapidly gained expertise in mechanical engineering and design methods for these systems. Proficient in becoming familiar with technical specifications of twenty different product lines. Demonstrated extreme organizational skills in handling several large projects simultaneously. Performed several presentations to engineers and architects in order to promote products Handled scheduling, ordering, pricing of equipment Prepared submittals for architects and engineers showing all technical data and calculations for specific equipment Assisted contractors and engineers in choosing correct equipment and capacities for specific applications Supported existing customers throughout construction process Show less

Education

  • Drexel University
    Engineering, Civil Engineering
    1993 - 1998

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