Experience

Absolute Domestics

• Australia
• Consumer Services
• 100 - 200 Employee

• Founder & Managing Director

  • Mar 1993 - Present

  Founder and Managing Director of Brisbane owned and operated company Absolute Domestics, for 29 years Absolute Domestics has grown to be a market leader in the Home Services Industry Started Absolute Domestics in a home office in Brisbane with one person and grew to a call centre of 90 staff. Built Absolute Domestics from the ground up. Starting in a home office in 1993 and now a business that provides home services to thousands of family homes on a weekly and fortnightly basis and provides flexible work for thousands of contractors who work in their local area Set up Housekeeping College and trained over 1800 Trainees Developed our own Certificate III Domestic Cleaning and Housekeeping course that was approved by the Department Employment Training and Education User Choice Funding approved to deliver the course, wrote the course and successfully had it registered Due to changes in Legislation, moved course to inhouse training and continue to train all new recruits Trained and recruited thousands of cleaners and enabled them to enter/re-enter the workforce, work flexible hours and study Clean Homes was established in 2009 and provides domestic cleaning to the sick, people with disability and the elderly. We are preferred services providers to Veteran Affairs, NDIS, Insurance and Aged Care providers, Mater Hospital and many others Developed concept and designed a world class App called My Cleaner, ready to launch Sept 2021 Developed CRM & Recruitment Software in the 90’s Developed and replaced legacy CRM & Recruitment software in 2020/2021 Established a Customer Contact Centre which reached calls of 6,000 per day In 2020/21 achieved a complete digital transformation replacing on premises servers and moving our entire operation to the cloud building new software as we went Establish our operations in New Zealand which successfully operates internationally