Program Coordinator & Instructor- Young Women Entrepreneurship Program

• Aug 2022 - Present

Admissions and Recruitment Specialist

• Aug 2022 - Present

Founder and CEO

• Jan 2016 - Present

Budget, Planning, Scheduling, and Logistical Preparation for the business and services. • Organize, plan, and host 2-3 events a month in the community bringing awareness to charities and youth. • Organize and create content for social media and websites. • Allocate tasks and assignments to subordinates and monitor interns and team member performances. • Ensure that results are measured against standards, while making necessary changes along the way. • Perform Styling services for clients: personal styling, shopping, closet revamping, and Style Parties. • Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems.

Operations Coordinator

• Jun 2019 - Jul 2022

Serve as the liaison between customers, students and management while using communication skills to ensuresmooth operations• Obtain and coordinate secured personal documents to University Partners in a timely manner• Mitigate risks by creating and managing accurate data reports via CRM systems such as salesforce and S3• Spearhead and manage an efficient system using Microsoft Excel to track reported and transferred information• Create codes and shortcuts to enhance transferring in a fast pace environment

Application Support Specialist

• Apr 2018 - Jun 2019

Orchestrated audits to confirm alignment with University admissions policy and compliance standards• A reduced error by accurately verifying Standardized Test Scores for applicants• Performed intake of application documents via CRM systems• Provided highly exceptional customer service to stakeholders and students

Community Manager

• Oct 2017 - Jan 2018

Provided exceptional customer service to guest and members over the phone and in person. • Answered over 10 calls and responded to over 30 emails of daily inquires about event space/membership. • Supported members with daily needs -- mail distribution, general questions, inquiries. • Point person for maintenance, mailing, shipping, supplies, equipment, and errands. • Targeted outreach efforts while doing sales calls and emails to generate member leads. • Ensured office efficiency was maintained by carrying out planning and execution of equipment procurement, layouts, and office systems. • Recruited members and event hosts for the workspace, providing orientation/tours, and training to new members. • Created a collaborative environment & a strong sense of community for the members. • Plan, organized and marketed 10 + community events a month. • Maintained presentation of workspace with weekly cleaning. • Attended industry events in local area (often outside of 9-5 hours) and planned meet-ups for your community. • Worked closely with owner to set and/or implement policies, procedures, and systems and to follow through with implementation.

Front Desk

• Sep 2016 - Sep 2017

As a front desk receptionist, I am responsible for greeting customers as they walk in and out of the location. As well as answering phones, scheduling appointments and making sure that each client has a happy and relaxing experience at our clinic. As a front desk receptionist, I am responsible for greeting customers as they walk in and out of the location. As well as answering phones, scheduling appointments and making sure that each client has a happy and relaxing experience at our clinic.

Manager

• Feb 2016 - Jun 2016

Manages the operation of Goodwill retail store; customer service , record keeping, cash management. facility operation, communications, merchandising, and marketing inventory. Assisted in opening this new store location on , and merchandising the retail floor. Supervisor to sales associates, processors and donations attendant, 45 employees and growing. Assists in settling customer complaints. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates. Assists to ensure the enforcement of store safety and security procedures.

Junior Deputy Clerk

• Jun 2015 - Sep 2015

As a Junior Deputy Clerk with DC Courts I work in the Social Services Department specifically under Juvenile probation. • As a clerk what I do most is preparing, reviewing and processing legal documents, correspondence, motions and orders in a timely fashion into an online system. • As a clerk other skills that I practice consist of Microsoft Office ( Excel, and Word), customer service, organizing files, taking minutes during meetings and making occasional visits to the courthouse. • Working with Juvenile probation I take this job also as mentoring experience. This is an opportunity to impact a child’s life and inspire them to change their path for the better. Most importantly I am continually learning life lessons that will help me in my everyday life.

Mentor

• Aug 2014 - May 2015

• The R.I.S.E. Network is a scholar’s empowerment network that provides Black and Latino freshman students with skill-based development, support and opportunities to enhance their overall academic career at St. John's University. • I am a mentor for three phenomenal freshman. My goal as a mentor is to give them the guidance needed to stand out and preserver as minorities. • Although I have graduated from St. John's I am still in constant contact with my scholar and I am here to help the three of them whenever needed.

Sales Associate, Runner, Cashier Clerk , Visual Merchandiser Assistant

• May 2012 - Aug 2014

• As the runner for the store, I was one of the few that could locate all the clothes in the store. • As a clerk I have experience in customer transactions and handling money. • As a visual merchandiser I built my portfolio by creating the shops in the store, dress- ed mannequins to best sell the merchandise, organized and help change floor sets, as well as started a Visual Merchandising portfolio. • As a Sales Associate I gained experience working apart of a team, customer service, time management, organizational skills, and how overcome customer conflicts.

Student Promotter

• Aug 2013 - May 2014

• Selected to work as a “Fluent Intern” Representing Macy’s during the 2013- 2014 school year. • Promoted for Macy’s at St. John’s University to the student population, as well as held and organized 10 game events each semester. • Gained outstanding Organizational skills, Marketing experience, and Public Relation experience. • Selected to work as a “Fluent Intern” Representing Macy’s during the 2013- 2014 school year. • Promoted for Macy’s at St. John’s University to the student population, as well as held and organized 10 game events each semester. • Gained outstanding Organizational skills, Marketing experience, and Public Relation experience.

Student Intern

• Dec 2013 - Apr 2014

• Selected to be in four-month program to gain experience with leadership in and out of the work place. • Worked hand and hand with target representatives to better my experience as a leader in the work place. • Selected to be in four-month program to gain experience with leadership in and out of the work place. • Worked hand and hand with target representatives to better my experience as a leader in the work place.