Joy Kiguta

Client Success Director at Savannah Informatics
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
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Credentials

  • Business Metrics for Data-Driven Companies
    Coursera Course Certificates
    Oct, 2016
    - Sep, 2024

Experience

  • Savannah Informatics
    • Kenya
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Client Success Director
      • Oct 2022 - Present

    • Chief Commercial Officer
      • Mar 2021 - Nov 2022

    • Commercial Services Manager
      • Feb 2020 - Mar 2021

    • Customer Success Manager
      • Jul 2018 - Feb 2020

      - Client network optimization by creating different client segments and coming up with strategies to best address their needs; - Drive up use of Savannah’s technologies with the existing clientele; - Source and onboard new clients; - Onboarding and training of the operations and support teams; - Business development, strategy and go-to-market planning for other lines of business; - Client analytics and business intelligence; - Operations streamlining; Ensure client contracting and billing is done in a timely manner; - Strategy development; Show less

    • Business Development Associate
      • Jan 2016 - Jun 2018

    • Business Analyst
      • Jan 2015 - Dec 2015

  • Savannah Informatics Global Health Institute (SGHI)
    • Kenya
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Fellow
      • Jun 2022 - Present
  • Madison Asset Management
    • Zambia
    • Investment Management
    • 1 - 100 Employee
    • Research Analyst (Intern)
      • Jan 2014 - Mar 2014
  • Meridian Equator Hospital
    • Administrative Assistant
      • Jan 2012 - Apr 2012
    • Accounts Assistant
      • Jan 2011 - Apr 2011

Education

  • University of Leeds
    Master of Arts - MA, Health Management, Planning and Policy
    2017 - 2018
  • Strathmore University
    Bachelor of Business Science, Financial Economics
    2011 - 2014

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