Joy Johnson
System & Network Administrator at Knowledge Group LLC- Claim this Profile
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English Full professional proficiency
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Malayalam Native or bilingual proficiency
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Hindi Limited working proficiency
Topline Score
Bio
Credentials
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Cisco Certified Network Associate
Cisco -
Microsoft Azure Administrator
Microsoft -
Microsoft Certified Database Administrator
Microsoft -
Microsoft Certified Professional
Microsoft -
Microsoft Certified System Administrator
Microsoft -
Red Hat Certified Engineer (RHCE)
Red Hat
Experience
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Knowledge Group LLC
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United Arab Emirates
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Business Skills Training
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1 - 100 Employee
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System & Network Administrator
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May 2013 - Present
Leverage IT expertise to manage daily operations and maintenance of telephony system, knowledge group network, systems hardware/software and related infrastructure while supporting ADUKG IT environments. Lead successful installation and maintenance of windows client machines, Mac, windows servers, and Linux application servers. Resolve technical issues and initiatives covering assigned applications, network, phones, systems, and databases. Deliver robust and exceptional service to achieve highest level of customer satisfaction. Identify and eliminate gaps in current technology process by restoring service and data to systems. Oversee end-to-end aspects of software development process and deployments to production, installation, configurations, and upgrades. Show less
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GEMS Education
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United Arab Emirates
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Education Management
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700 & Above Employee
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ICT engineer
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Jan 2008 - Apr 2013
Installed and troubleshot Microsoft Hyper-V Servers, Antivirus Server, VMware servers, Microsoft ISA server windows domain controllers and member servers, Microsoft Exchange server, McAfee printing solutions, and windows client machines. Administered windows based network services, including DNS Server, FTP, DHCP, active directory, windows shared folder system, and print servers. Installed complex and security Microsoft patches using WSUS server and antivirus updates in network by McAfee epolicy Orchestrator. Established group policies for optimal performance and active directory security. Show less
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Education
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2002 - 2005
Bharathiar University
Master of Computer Applications (MCA), Computer Science -
1998 - 2001
Bharathiar University
Bachelor of Science (B.Sc.) Computer Science, Computer Science
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