Joy Jang

Account Manager at Fly Experiential
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio, United States, US
Languages
  • English Native or bilingual proficiency
  • Korean Limited working proficiency

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Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Account Manager
      • May 2023 - Present

    • Australia
    • Retail
    • 1 - 100 Employee
    • Intern
      • Jun 2022 - Aug 2022

      ▪ Attended and actively participated in weekly meetings ▪ Researched current trends in fashion and how they are effecting consumer markets today ▪ Assisted in building technology that curates products to a persons social identity and deploys eCommerce web applications with major retail partners ▪ Gained deeper understanding of the retail industry and the next-generation AI software powering eCommerce and customer experiences ▪ Collaborated with fellow interns on various projects ▪ Attended and actively participated in weekly meetings ▪ Researched current trends in fashion and how they are effecting consumer markets today ▪ Assisted in building technology that curates products to a persons social identity and deploys eCommerce web applications with major retail partners ▪ Gained deeper understanding of the retail industry and the next-generation AI software powering eCommerce and customer experiences ▪ Collaborated with fellow interns on various projects

    • United States
    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Jan 2022 - May 2022

      ▪ Greeted residents and visitors as they entered and exited the residence halls ▪ Performed high quality customer service ▪ Distributed mail and packages ▪ Knowledgeable of campus resources ▪ Created a welcoming, inclusive front desk atmosphere ▪ Greeted residents and visitors as they entered and exited the residence halls ▪ Performed high quality customer service ▪ Distributed mail and packages ▪ Knowledgeable of campus resources ▪ Created a welcoming, inclusive front desk atmosphere

    • Retail Associate
      • Nov 2020 - Aug 2021

      ▪ Greeted and assisted on the sales floor, ensuring exemplary customer service by delivering the ultimate experience ▪ Maintained a clean, organized inventory and curated displays of cards and accessories ▪ Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cashflow ▪ Actively stayed informed about the latest sales offerings and loyalty programs ▪ Greeted and assisted on the sales floor, ensuring exemplary customer service by delivering the ultimate experience ▪ Maintained a clean, organized inventory and curated displays of cards and accessories ▪ Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cashflow ▪ Actively stayed informed about the latest sales offerings and loyalty programs

Education

  • The Ohio State University
    Bachelor of Business Administration - BBA, Marketing
    2021 -
  • Upper Arlington High School
    2016 - 2020

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