Experience

San Jacinto River Authority

• United States
• Utilities
• 100 - 200 Employee

• Administrative Assistant III

  • May 2021 - Present

  Role involves primary administrative support for one division and secondary administrative support for a different division, with internal customers ranging from certified water operators, project engineers, department managers, and executives. External customers are the general public, contracted vendors, affiliated water utilities, and educational groups. Assists in organization of high impact projects and coordinates events with external organizations (WEAT, TWUA, and TACWA). Created consolidated checklists and workflows for processes in multiple areas, including updating A/V instructions and meeting room requirements. Within the first month, learned internal accounting procedures such as invoice approval, P‐Card reconciliation, and requisition submittals. Collaborated in several internal large-scale projects, and actively work with other departments on fully using available technology to streamline operations and data collection. Show less



Bunzl Distribution NA

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Equipment Procurement Administrator

  • Mar 2016 - Aug 2020

  Managed acquisition to disposal process for over 9,000 warehouse and transportation assets at 180 locations across US and Canada, including facilitation of repairs and maintenance with national and local vendors. Coordinated with finance to track fixed and leased assets per financial regulations and initiated all fiscal approvals and purchase requisitions for new equipment. Created process improvement workflows, Excel macros, and templates for use with pricing records, purchase orders, vendor invoices, Excel reports, and new asset specifications. Distributed reports on equipment status, rentals, and terming leased assets to managers, directors, and executives. Directed strategic meetings with external partners and internal teams. Show less



Signature Aviation

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Representative

  • Mar 2013 - Jan 2016

  Coordinated front desk and ramp operations to provide a variety of services to private, corporate, and military aircraft. Directly controlled communications with pilots, passengers, and service providers and disseminated information to required personnel. Verified and billed customers for aircraft services, airfield fees, and other services. Accountable for all areas of airport security. Handled guest accommodations, aircraft diversions, disabled aircraft, and safety during adverse weather. Awarded outstanding customer service commendation from Central Area Director. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Oct 2005 - Jan 2013

  Managed employees, handled customer relations, ensured compliance with company policies. Responsible for QC of received product, staff management, and lobby appearance during shift. Executed inventory counts, purchasing, cash reconciliation and deposits, product usage tracking, and task logs. Resolved emergencies such as flooding, power outages, water service disruption, staffing and product shortages, store remodels, and equipment failure. Managed employees, handled customer relations, ensured compliance with company policies. Responsible for QC of received product, staff management, and lobby appearance during shift. Executed inventory counts, purchasing, cash reconciliation and deposits, product usage tracking, and task logs. Resolved emergencies such as flooding, power outages, water service disruption, staffing and product shortages, store remodels, and equipment failure.



IL Forno

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Hostess and Service Cashier

  • Dec 2010 - Jan 2012

  Worked evening shifts managing the front of house area at a small, independent Italian restaurant. Front of house operations included reservations, closing checks, wait list management, and assisting servers and management as needed. Relayed messages between waiters and management, organized desk area, kept entrance area and front patio impeccable, and packaged to-go orders. Assisted owner by working the busiest night each week in addition to college classes and a primary job. Worked evening shifts managing the front of house area at a small, independent Italian restaurant. Front of house operations included reservations, closing checks, wait list management, and assisting servers and management as needed. Relayed messages between waiters and management, organized desk area, kept entrance area and front patio impeccable, and packaged to-go orders. Assisted owner by working the busiest night each week in addition to college classes and a primary job.