Experience

Renren Inc

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Enterprise Coordinator

  • May 2023 - Present

  - Handles VIP clients/Big Accounts (Real Estate Brokers and Agents) - Makes sure all their requests/ issues are handled with priority - Conducts training with their team members when needed - Handles VIP clients/Big Accounts (Real Estate Brokers and Agents) - Makes sure all their requests/ issues are handled with priority - Conducts training with their team members when needed



Chime Technologies Inc

• United States
• Leasing Real Estate
• 1 - 100 Employee

• Tier 2 Tech/Account Manager/

  • Nov 2019 - Present

  I have gained a lot of experience in handling high-end clients since most clients I handled are business owners. Currently, I am handling accounts for Real Estate Brokers and agents in the US and Canada. I am an expert in how to deal with technical problems as well as providing first-call resolution while providing the best customer service. I also do trainings with them on how to navigate the features of the product and discuss best practices in using the system. I have gained a lot of experience in handling high-end clients since most clients I handled are business owners. Currently, I am handling accounts for Real Estate Brokers and agents in the US and Canada. I am an expert in how to deal with technical problems as well as providing first-call resolution while providing the best customer service. I also do trainings with them on how to navigate the features of the product and discuss best practices in using the system.



VXI Global Solutions, LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Business Care Consultant/Tech Support Representative

  • May 2015 - Nov 2019