Joy Drago

Administrative Manager, COVID-19 Response Team at SOUTH CAROLINA DHEC
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Contact Information
us****@****om
(386) 825-5501
Location
Goose Creek, South Carolina, United States, US

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Credentials

  • Certified Lactation Counselor (CLC)
    Academy of Lactation Policy and Practice
    Mar, 2019
    - Nov, 2024
  • Basic Life Support (BLS)
    American Heart Association
    May, 2019
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Administrative Manager, COVID-19 Response Team
      • Jul 2020 - Present

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Corporate Wellness Administrator
      • Jun 2014 - Jul 2017

      • Managed programs and services related to employee wellness• Efficiently managed corporate wellness resources• Developed and maintained marketing initiatives, including website, e-newsletters, and printed materials related to corporate wellness• Researched and maintained knowledge of healthcare and employee wellness legislation and regulatory information• Managed health data, using a combination of programs and systems• Effectively communicated with employees, executive leadership, and vendors

    • Corporate Wellness Coordinator
      • Jul 2013 - Jun 2014

      PPCP Corporate Wellness provides health services to the community, such as on-site flu clinics, health screenings, education, and occupational health clinics. The CW Coordinator customizes, organizes, and executes these events utilizing PPCP's float nurse pool, providers, and certified educators. Some of the skills required for this position are project and resource management, marketing, data management, and client relations. The role requires a clinical background.

    • Patient Care Coordinator
      • Jul 2012 - Jul 2013

      Under the Director of Quality Improvement, I provided telephonic care coordination services to chronically ill patients. In this role, I managed HEDIS measures for payor-specific patient panels, including both Medicare/Medicaid and commercial insurances. Additionally, I coordinated a research program related to population health and telemedicine. Some of the duties and skills involved in the position are project management, payor relations, data entry and manipulation, EMR use, and customer service.

    • Medical Assistant
      • Jul 2011 - Dec 2011

      Although I worked at Nason Medical Center for a brief time, I was grateful for the learning opportunities it presented. As a Medical Assistant I was responsible for triaging incoming patients and played a major part in their care. This included but was not limited to phlebotomy, EKGs, IV administration, dispensing medication, all necessary charting, and discharge instructions. Although I worked at Nason Medical Center for a brief time, I was grateful for the learning opportunities it presented. As a Medical Assistant I was responsible for triaging incoming patients and played a major part in their care. This included but was not limited to phlebotomy, EKGs, IV administration, dispensing medication, all necessary charting, and discharge instructions.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Phlebotomist
      • 2010 - 2011

      Performed specimen collection in all health system's locations: Inpatient (to include NICU, PACU, CICU, ICU, Labor and Delivery), outpatient lab, community health center, and long-term care facilities Performed specimen collection in all health system's locations: Inpatient (to include NICU, PACU, CICU, ICU, Labor and Delivery), outpatient lab, community health center, and long-term care facilities

Education

  • Grand Canyon University
    Master of Public Health (MPH), 4.0
    2014 - 2017
  • Seacoast Career School-Manchester Campus
    Medical Assisting Certificate
    2009 - 2010
  • Houghton College
    Bachelor of Science (B.S.), Human Biology
    2005 - 2009

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