Joy Board

EEO Concurrence Compliance Officer at Temporary Solutions, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Credentials

  • EEO Training for New Investigators
    EEOC
    Sep, 2021
    - Oct, 2024
  • Equal Employment Opportunity Specialist Course
    Defense Equal Opportunity Management Institute
    Jul, 2016
    - Oct, 2024

Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • EEO Concurrence Compliance Officer
      • Sep 2022 - Present

      ▪ Make sure the agency follows the Federal Transit Administration (FTA) guidance
      ▪ Compare job postings to job descriptions. Reviewed justification for internal or departmental only postings.
      ▪ Review job descriptions for similar positions to check for consistency. Review the salary grade and confirm that it is appropriate for the job/position title.
      ▪ Review the general summary section to ascertain whether the description accurately reflects the core of the position. Review the education and experience required by the job description.
      ▪ Review qualification verification of candidates selected for an interview, or audit/rescreen all applicants.
      ▪ Confirm whether all candidates interviewed are eligible; justification for eligible candidates not interviewed. ▪ ▪ Diversity check in interview panel
      ▪ Identify EEO concerns, if any. If rejected, discuss issue(s) with Human Resources representative, if appropriate Show less

    • Equal Opportunity Specialist
      • Jul 2019 - Present

      ▪ Investigates complicated complaints of discrimination filed on the basis under Local DC Laws and Federal Laws ▪ Plan investigation from intake stage to completion and identify evidence necessary to make a determination and submit an activity report to supervisor. ▪ Conducts interviews with complainants and respondents, for both their representatives, management, supervisors, employees, and attorneys. Review and evaluate facts presented by all parties. ▪ Conducts site visits in the DC area of employment, housing, places of public accommodation and educational institutions, to examine policies and practices, and observe environment. ▪ Prepares for and conducts fact-finding conferences ▪ Prepares for and conducts negotiations with parties to arrive at settlement agreements and conciliations ▪ Prepares and draft complaints of discrimination conducted through intake interviews. ▪ Prepares letters of determination, recommending cause or no cause for filed complaints; drafts memoranda recommending dismissal for administrative closings. ▪ Maintain all information related to the investigative file. ▪ Assist with the provision of EEO training with specialists, Compliance Officer, and employees and conducts sexual harassment training and family medical leave/parental leave training for public and private sector employees. Show less

    • Executive Assistant
      • Jan 2019 - Jul 2019

      ▪ Provide administrative and business support to the CEO of UBlingIt largest merchandise company and support other members of the executive management team. Maintain CEO’s calendar -- plan and schedule meetings, teleconferences and travel. ▪ Take customer calls and provide accurate, satisfactory answers to their queries and concerns ▪ Call clients and customers to inform them about the company’s new products, services and policies ▪ Guide callers through troubleshooting, navigating the company site or using the products or services ▪ Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items ▪ Negotiate favorable terms and pricing agreements with resorts, vendors, caterers and other provides for service at special events. ▪ Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures. ▪ Enhanced communication between manufacturing department and executive team, fostering a sense of teamwork and collaboration. Show less

    • Equal Employment Opportunity Specialist
      • Apr 2016 - Jan 2019

      ▪ Manage the Alternative Dispute Resolution (ADR) and Reasonable Accommodation (RA) programs▪ Brief employees, applicants and management official on the ADR process▪ Coordinate mediation meetings with employees and management▪ Conduct RA interactive meetings with employees with targeted disabilities and their directmanagement official to provide information and fulfillment of an RA request▪ Create and prepare yearly training material to managers, supervisors, and employees on employee rights and responsibilities under EEO and Civil Rights laws▪ Train 90% of employees, supervisors, and managers on EEO program▪ Create and prepare training flyers, presentations, takeaway notes, and tri-fold pamphlet.▪ Prepare required correspondence/ documentation for forwarding complaints for investigation, hearing, review and/ or appeal.▪ Analyze management practices, organizational practices, organizational structures, employment patterns, and lines of progression to determine EEO problem areas and barriers.▪ Develop policies and procedures for the overall EEO program, including Special Emphasis Programs, EEO counseling, complaints administration, and related training services. Show less

    • Equal Employment Opportunity Assistant
      • Apr 2013 - Apr 2016

      • Ensured that incoming correspondence and documents, whether sent via mail, email, or fax, are accurately identified, recorded, routed, and, when applicable, associate with the proper complaint file. • Responded to inquiries from a variety of individuals including complainants, their representative, respondents, representative of organizations inquiring about the status of complaints or the process of filing complaints, and witnesses. • Draft, typed, reviewed and routed simple and/or complex correspondence• Prepared PowerPoint presentations, Excel Spreadsheets, graphs, charts and other electronic documents related to the affirmative employment program and investigation and compliance program. • Assisted the Deputy and Specialist with clerical and administrative tasks, including, as directed, developing and maintaining a filing system and copying and scanning documents. ▪ Input data into Alternative Dispute Resolution Tracker, and iComplaints to ensure the accuracy of information; extract data and/or reports from systems as needed▪ Upload to Federal Sector EEO Portal (FEDSEP) and Investigations and Resolutions Case Management System (IRCMS) documents relating to hearings and investigations.• Performed office automation duties using software applications such as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics in support of the Office.▪ Technical assistance and support for coworkers and supervisor and issues related tocomputer systems, software, and hardware Show less

    • WORKFORCE DEVELOPMENT ASSISTANT
      • Jul 2012 - Apr 2013

      (Reassigned to Equal Employment Opportunity Assistant, GS-0361-06)▪ Provide clerical and administrative support the work of the Community Management Office to which assigned.▪ Assisted manager with Pathways program participates▪ Overseen and maintained Pathways new hire/onboard orientation/training, Pathwaysprogramming and Pathways communications▪ Verify and convey priorities of the office to the director▪ Quality review completed documentation assignments▪ Conducted research and assess human resource information.▪ Collect analyze requirements, comparing alternative methods available to achieve results▪ Maintained various databases using word processing, database, spreadsheet, graphics, and special purpose software▪ Manage and support all administrative functions of the office▪ Occasionally designed, build, and delivered training programs▪ Prepared material for onboarding personnel and Pathway employees▪ Knowledge and skills on Video Conferencing System, Web phone, and HDMI connect.▪ Analyzed discrepancies or problems and distribute to proper channels based on information collected Show less

    • ADMINISTRATION AND OFFICE SUPPORT STUDENT TRAINEE
      • Apr 2009 - Jul 2012

      (Reassigned to Workforce Development Assistant, GS-0399-05, see above)▪ Proficiently use various functions of software suites to include word processing, calendar, electronic mail, spreadsheets graphics, database management, and presentations.▪ Prepared briefing charts and slides, correspondence, mailing labels, reports, graphs, indices, statistics, calendar▪ Created copies, edits, calculates, revises, retrieve, stores and prints a wide range of documents in final form.▪ Used databases software to organize stored information in general categories▪ Received visitors and telephone calls to the office, determined the nature of the requests anddirects callers to the appropriate staff▪ Scheduled appointments and made arrangements for time and location▪ Made necessary arrangements for travel, arranged schedules of visits, made reservations, notified organizations and officials to be visited, and submitted travel vouchers and reports. ▪ Maintained subject matter files and records that relate to work of the Community Management Office by maintaining logs showing the status of actions and correspondence. ▪ Execute routine request for non-technical requests for stats and reports▪ Provided administrative and clerical assistance to training specialists in planning, managing, coordinating and implementing employee training and development courses▪ Conducted surveys, interviews, and focus groups to assist in the overall training decision making process.▪ Supported all functions of the office by performing data input and summary report functions, data collection, and records and documentation maintenance. ▪ Prepared a variety of reports, composing and/or editing data; provided general clerical support such as timekeeping, requisitioning office supplies, equipment and publications.▪ Utilized the Defense Acquisition Workforce Improvement Act (DAWIA), Total Workforce Management Services (TWMS), and Defense Travel System (DTS) Show less

Education

  • Liberty University
    Master of Arts - MA, Human Service Counseling/ Business
    2012 - 2014
  • Norfolk State University
    Bachelor of Arts - BA, Psychology
    2010 - 2012

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