Joy-Ann White

Risk Operations Specialist at Outfund
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Location
London, England, United Kingdom, UK

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Kylie Bukowska

Joy-Ann is an extremely talented individual. She takes everything in her stride and no challenge is too much for her. From managing projects to writing engaging content. Her skills are limitless. She added great value to the Marketing team during her internship. I would highly recommend Joy-Ann for any Marketing role. Good luck with your next venture Joy-Ann- I hope our paths can cross again one day!

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Credentials

  • Professional Banker Certificate
    The Chartered Banker Institute
    Aug, 2019
    - Sep, 2024

Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Risk Operations Specialist
      • Jun 2022 - Present

    • Client Operations Specialist
      • Mar 2022 - Jun 2022

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Banking Operations Specialist
      • Jan 2019 - Mar 2022
    • Technology, Information and Internet
    • Content Writer
      • Sep 2018 - Jan 2019
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Personal Banking Advisor
      • Jan 2018 - Aug 2018
    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Marketing Intern
      • Jul 2017 - Nov 2017

      · Wrote unique and engaging copy for marketing materials and online magazine· Assigned tasks to design team, tracked progress and updated managers as necessary · Managed multiple small design projects· Assisted in filming and photography for social media campaigns · Supported marketing team in administrative functions and client communications· Contributed invaluable knowledge and experiences in brainstorming sessions to provide fresh insight in the development of diverse marketing initiatives Show less

    • Freelance Contributor
      • May 2017 - Jul 2017

    • United Kingdom
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Customer Service Manager
      • Mar 2015 - Sep 2017

      · Identified opportunities to promote products and drive multi-channel services · Built long-term relationships with customers to gain customer loyalty and increase revenue · Understood competitor products and services to knowledgeably compare and advise customers · Trained new colleagues · Prepared and implemented staffing schedules · Identified opportunities to promote products and drive multi-channel services · Built long-term relationships with customers to gain customer loyalty and increase revenue · Understood competitor products and services to knowledgeably compare and advise customers · Trained new colleagues · Prepared and implemented staffing schedules

Education

  • Solent University
    BA (Hons), Marketing with Advertising Management
    2013 - 2017
  • Christ The King Sixth Form College
    Health and Social Care Double Applied, Photography and Media
    2010 - 2012
  • Sydenham School
    GCSE, Including English, Mathematics and Science
    2005 - 2010

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