Experience

Fixers Group

• Netherlands
• Events Services
• 1 - 100 Employee

• Event Producer

  • Mar 2023 - Present

  We are Fixers Group, an event production company based in Amsterdam. An ad agency or a brand is often looking for event professionals to translate their brand values into something feasible. This can be the launch of a new product, a campaign or even an internal corporate event. We specialize in live communication; creating activations and brand events on an international level, transcending target groups, international borders and marketing disciplines. Unlike other production companies… Show more We are Fixers Group, an event production company based in Amsterdam. An ad agency or a brand is often looking for event professionals to translate their brand values into something feasible. This can be the launch of a new product, a campaign or even an internal corporate event. We specialize in live communication; creating activations and brand events on an international level, transcending target groups, international borders and marketing disciplines. Unlike other production companies we think from the brand with the main objective to create valuable and sharable content, every time again. We truly believe that experiencing the brands'​ core values is much more than just an experience during an event. Fixers is well known as the leading force behind major campaigns, made possible because we have realized an extremely quick turnaround while maintaining the desired quality. Dedication and honesty enable us to create work we are proud of with both clients as suppliers who have been with us from the very beginning. We always look for companies who share our broad vision on brand content, a bold attitude and a winners'​ mentality. Show less We are Fixers Group, an event production company based in Amsterdam. An ad agency or a brand is often looking for event professionals to translate their brand values into something feasible. This can be the launch of a new product, a campaign or even an internal corporate event. We specialize in live communication; creating activations and brand events on an international level, transcending target groups, international borders and marketing disciplines. Unlike other production companies… Show more We are Fixers Group, an event production company based in Amsterdam. An ad agency or a brand is often looking for event professionals to translate their brand values into something feasible. This can be the launch of a new product, a campaign or even an internal corporate event. We specialize in live communication; creating activations and brand events on an international level, transcending target groups, international borders and marketing disciplines. Unlike other production companies we think from the brand with the main objective to create valuable and sharable content, every time again. We truly believe that experiencing the brands'​ core values is much more than just an experience during an event. Fixers is well known as the leading force behind major campaigns, made possible because we have realized an extremely quick turnaround while maintaining the desired quality. Dedication and honesty enable us to create work we are proud of with both clients as suppliers who have been with us from the very beginning. We always look for companies who share our broad vision on brand content, a bold attitude and a winners'​ mentality. Show less



Freelance

• (Assistent) Producer/Stylist Photoshoots

  • 2020 - Mar 2023



Health Club Jordaan

• Netherlands
• Wellness and Fitness Services
• 1 - 100 Employee

• Club- & Marketing Manager

  • Sep 2019 - Mar 2023



Treatwell

• United Kingdom
• Internet Publishing
• 500 - 600 Employee

• Account Manager

  • Dec 2017 - Sep 2019

  - Onboarding new partners by training them to use all of our tools and make them confident with our system. - Providing support and encouragement for partners to help them grow, inspire them and digitise their business. - Collect online data which is important for partners in order to help them grow.

• Customer Experience Agent

  • Jun 2017 - Sep 2019

  - Answer incoming calls, mails, text messages and social media messages. - Take care of customers questions, complaints or help to change their bookings at salons. - First contact with salons (partners) about bookings or our online booking system. - Rapport special queries and problems with our system to the right departments.



vatfree.com

• Netherlands
• Financial Services
• 1 - 100 Employee

• Backoffice Employee

  • May 2015 - Jan 2017

  - Audit purchase receipts. - Start VAT reimbursement requests for international travellers, expats and NATO military. - Daily answering incoming phones and mails. - Telephone approach to new potential partner shops and explain them the VAT reimbursement process. - Handle all incoming payments of partner shops (reclaimed VAT).

• Service Desk Employee

  • May 2015 - Jan 2017

  - Welcome travellers at the service desk at Schiphol Airport and help them start the process of VAT reimbursement for their purchases in the EU. - Audit the travellers receipts. - Inform and assist travellers at the start of their VAT reimbursement process.

• Head of Administration

  • Jan 2016 - 2017

  - Responsible for the VAT reimbursement process for international travellers, expats and NATO soldiers for their purchases within the EU. - Responsible for the operational planning of the VAT reimbursement process > set targets, manage and support the team, create working schedules and onboard new colleagues. - Identify problems and solve them with or for the team. - Responsible for classified outgoing mail and sending promotional material to partners. - Manage… Show more - Responsible for the VAT reimbursement process for international travellers, expats and NATO soldiers for their purchases within the EU. - Responsible for the operational planning of the VAT reimbursement process > set targets, manage and support the team, create working schedules and onboard new colleagues. - Identify problems and solve them with or for the team. - Responsible for classified outgoing mail and sending promotional material to partners. - Manage and help the team performing their roles within the company. Motivate them every day! - Handle all the administrational work within the company. - Responsible for daily huddles and weekly meetings.



Park View Hotel

• Amsterdam

• Front Office Manager

  • Oct 2014 - May 2015

  - Welcome and check in new guests and provide them with all the general and tourist information. - Check out guests and assist with their payments. - Answering incoming calls and mails. - Prepare and create invoices for big events or group reservations. - Responsible for stock list for hotel breakfast. - Welcome and check in new guests and provide them with all the general and tourist information. - Check out guests and assist with their payments. - Answering incoming calls and mails. - Prepare and create invoices for big events or group reservations. - Responsible for stock list for hotel breakfast.



Logistics & Warehousing Company

• Willemstad, Curacao

• Logistics Coordinator

  • Nov 2013 - Aug 2014

  - Plan and organise airfreight and sea freight between The Netherlands and Curacao/Aruba/Bonaire, Miami and China. - All incoming and outgoing mails and phone calls which are part of the freight plan. - Responsible for weekly partial container load between the Netherlands and Curacao. - Collect and check all paperwork and invoices necessary for freight. - Prepare to clear the containers at Customs. - Contactperson for freight forwarder. - Assist in… Show more - Plan and organise airfreight and sea freight between The Netherlands and Curacao/Aruba/Bonaire, Miami and China. - All incoming and outgoing mails and phone calls which are part of the freight plan. - Responsible for weekly partial container load between the Netherlands and Curacao. - Collect and check all paperwork and invoices necessary for freight. - Prepare to clear the containers at Customs. - Contactperson for freight forwarder. - Assist in warehouse. Show less - Plan and organise airfreight and sea freight between The Netherlands and Curacao/Aruba/Bonaire, Miami and China. - All incoming and outgoing mails and phone calls which are part of the freight plan. - Responsible for weekly partial container load between the Netherlands and Curacao. - Collect and check all paperwork and invoices necessary for freight. - Prepare to clear the containers at Customs. - Contactperson for freight forwarder. - Assist in… Show more - Plan and organise airfreight and sea freight between The Netherlands and Curacao/Aruba/Bonaire, Miami and China. - All incoming and outgoing mails and phone calls which are part of the freight plan. - Responsible for weekly partial container load between the Netherlands and Curacao. - Collect and check all paperwork and invoices necessary for freight. - Prepare to clear the containers at Customs. - Contactperson for freight forwarder. - Assist in warehouse. Show less



PC Hooft Groep, verzekeraar en verzorger van uitvaarten

• Individual and Family Services
• 1 - 100 Employee

• Catering- and Funeral Service Worker

  • Jul 2011 - Apr 2013