Experience

ALTA banka a.d. Beograd

• Serbia
• Banking
• 1 - 100 Employee

• Customer Account Manager

  • Nov 2022 - Present

  • Conducting activities on achieving commercial goals • New clients acquisition as well as servicing existing clients • Conducting presentation, advisory, cross selling and negotiation activities with potential and existing clients • Preparation and preliminary analysis of requests for all types of loans, overdrafts and credit cards • Collection of loans with payments overdue • Dinar and foreign currency accounts, term deposits and savings accounts opening and closing • Collection of loans with payments overdue • Debit cards, e-banking, M-banking selling and activation • Resolving customer complaints Show less



AIK bank Belgrade

• Advisor in retail

  • Jun 2011 - Nov 2022

  • Deputy branch office manager• Conducting activities on expanding client base and servicing existing clients• Conducting presentation, cross selling and negotiation activities with potential and existing clients in order to meet monthly targets• Preparation and preliminary analysis of requests for all types of loans, overdrafts and credit cards• Collection of loans with payments overdue• Dinar and foreign currency accounts, term deposits and savings accounts opening and closing• Debit cards, e-banking, M-banking selling and activation• Selling insurance policies• Accepting documents for international payments• Resolving customer complaints Show less

• Bank Teller

  • May 2008 - Jun 2011

  • Dinar and foreign currency payments• Dinar and foreign currency account opening and closing• Savings accounts opening and closing• Treasury-exchange operations and treasury operations• Money orders• Western union• ATM replenishing