Jovanny Gomez
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Topline Score
Bio
Experience
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Driven Lighting Group
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Priority Support
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Jul 2019 - Present
• Manage product returns and refunds for returns and shipping fees to satisfy customers.• Monitor third-party product warranties to ensure on-self products have not expired.• Collaborate with the customer service team to send out emails and answer phone calls. • Manage product returns and refunds for returns and shipping fees to satisfy customers.• Monitor third-party product warranties to ensure on-self products have not expired.• Collaborate with the customer service team to send out emails and answer phone calls.
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Shaw Industries
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United States
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Textile Manufacturing
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700 & Above Employee
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Forklift Operator
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Aug 2018 - Jul 2019
• Operated 12-foot pole lift trucks and forklift trucks to grab and stock products in a warehouse.• Verified proper fitment of trailers by monitoring the weight over [x] trailers on a weekly basis.• Participated in the newsletter committee, which shares updates and highlights of the company. • Operated 12-foot pole lift trucks and forklift trucks to grab and stock products in a warehouse.• Verified proper fitment of trailers by monitoring the weight over [x] trailers on a weekly basis.• Participated in the newsletter committee, which shares updates and highlights of the company.
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AutoZone
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Sales Manager
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Jul 2016 - Aug 2018
• Ensure security of the store by managing opening and closing and monitoring inventory, thesecurity system, and cash flow.• Manage store finances by organizing deposits and petty cash and completing tasks throughoutthe workday.• Exemplify great customer service by communicating calmly with customers to solve problems • Ensure security of the store by managing opening and closing and monitoring inventory, thesecurity system, and cash flow.• Manage store finances by organizing deposits and petty cash and completing tasks throughoutthe workday.• Exemplify great customer service by communicating calmly with customers to solve problems
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Education
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Kennesaw State University