Experience

Devolution (devolut.io)

• Serbia
• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • Oct 2023 - Present



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Web Developer

  • Feb 2022 - Oct 2023

  Making websites for small businesses Making websites for small businesses



Velsera

• United States
• Biotechnology Research
• 400 - 500 Employee

• Technical Support Engineer Intern

  • May 2023 - Aug 2023

  Collaborated with cross-functional teams, ensuring alignment with goals and objectives. • Taking ownership of technical issues, identifying problems, analyzing, escalating, and collaborating closely with the development team to resolve advanced challenges (L2). • Worked with cloud-based microservice infrastructure, focusing on maintaining and optimizing the platform's performance. • Troubleshooted and debugged technical issues related to microservice architecture and features, utilizing a range of tools including Kibana, Grafana, SQL / MySQL, and CLI. • Independently resolved customer issues, demonstrating customer-oriented effective communication through Jira, Slack, and email interactions. • Developed automated Python, and CLI scripts to enhance team productivity, reducing manual tasks and streamlining development processes. • Worked with REST API & Postman integration to make changes to production databases and microservices. • Created comprehensive monitoring and reporting tools to track important platform features: • Utilizing AWS Simple Email Service (SES) for email notifications, Python, managed MySQL and PostgreSQL databases, ensuring data integrity and efficient querying through ORM structures • Leveraging Docker for containerization. • Played a key role in the projects "Taggit" and "Platform Tasks Monitoring Script" • Utilized REST API development to enable seamless interaction between components of the project, Python, AWS, and SQL&MySQL to achieve project goals. Show less



Super Ego Holding

• United States
• Truck Transportation
• 200 - 300 Employee

• Reservation Dispatch Agent

  • Dec 2022 - May 2023

  Tracking trucks in America, working in complex logistics systems, and communicating with drivers in English. Tracking trucks in America, working in complex logistics systems, and communicating with drivers in English.



Seven Bridges

• United States
• Biotechnology Research
• 1 - 100 Employee

• Software Engineer Intern

  • Aug 2022 - Nov 2022

  • Working on a complex platform for managing user's goals. • Working with a team of people using agile/ scrum methodology. • Working in Angular with advanced features such as lazy loading, interceptors and JWT-token • Working on a complex platform for managing user's goals. • Working with a team of people using agile/ scrum methodology. • Working in Angular with advanced features such as lazy loading, interceptors and JWT-token