Experience

Sunway Medical Centre

• Malaysia
• Hospitals and Health Care
• 700 & Above Employee

• Executive

  • Mar 2018 - Present



Restaurant Moden Corner

• Klang, Malaysia

• HR Trainee

  • Dec 2014 - Aug 2016

  • Coached and mentored employees and assisted in work permit application for foreign staffs. • Achieved an increase in staff retention from 5 employees leaving annually to average of 2 employees per year. Saving the business recruitment cost of RM 24,000 to 40,000 per year. • Helped in conducting training for employees and prepared payrolls as well as assisted in recruitment process. Key Skills: Developed professionalism skills through integrating and coordinating constantly with the director about the business strategies. Improved communication skills as I dealt with foreign employees which required additional communication support while interacting. Built on analytical skills since I worked along with the director to analyse the company’s overhead cost and achieved a reduction in additional cost through recruitment and retention strategies. Advanced training skills as I conduct training to employees to perform better. Progressed my emotional intelligence skills as I dealt with foreign staffs who had various personal and work-related issues which required great effort in understanding each individuals’ emotions and feelings. Show less



Diva Hair & Beauty

• Croydon, United Kingdom

• Sales Coordinator

  • Mar 2010 - Apr 2011

  • Attracted and retained the highest number of customers per week. • Attracted new clients to the company and built strong network with suppliers • Delivered training to new employees and providing knowledge about the products. Key Skills: Excelled in my IT skills specifically in Microsoft Office suite as I had to prepare price list using spreadsheet from Microsoft Excel. Also, developed my time management skills since I communicated via email/Skype to suppliers outside UK which required specific timelines to be able to meet both side demands. Thus, I gained networking skills. Show less



Lidl GB

• United Kingdom
• Retail
• 700 & Above Employee

• Shift Lead

  • May 2008 - Jan 2010

  • Responsible for opening and closing of the stores as well as handled cash flows. • Delegated appropriate task to individual staff and supervised them. • Made orders, prepared stock list and maintained inventory loss and profit datasheet. Key Skills: Adapted flexibility through this job role as it was a dynamic environment which required me to perform additional task in times of busy period. Further, I developed leadership skills due to managing shift on my own and implementing the appropriate leadership styles in order to manage the workforce smoothly and hit the target of the day. Expanded on my numerical skills as I prepared cash flow and drafted the end of day sales report which was required to be sent to the head office. Show less



Sunway Lagoon

• Subang Jaya, Malaysia

• Ticketing Assistant

  • Jan 2006 - Jan 2007

  • Worked in a theme park as a ticketing assistant in front line department. • Handled customer queries as well as diagnosed and solved their problems accordingly. • Delivered good customer service. Built on my team working skills as I was required to work in a group with other staffs and share work load to be able to learn different tasks from others. Developed communication skills since I interacted with tourists from various countries included with non-native speaker. • Worked in a theme park as a ticketing assistant in front line department. • Handled customer queries as well as diagnosed and solved their problems accordingly. • Delivered good customer service. Built on my team working skills as I was required to work in a group with other staffs and share work load to be able to learn different tasks from others. Developed communication skills since I interacted with tourists from various countries included with non-native speaker.