Experience

Piedmont Ear, Nose, Throat & Related Allergy, PC
• United States
• Medical Practices
• 1 - 100 Employee
• Patient Services Specialist

  • Feb 2020 - Present


Hyatt Place

• Hospitality
• 700 & Above Employee

• Lead Gallery Attendant

  • Aug 2015 - Present

  Oversee all front desk functions. (Emails, billing, phone calls) Reconciling accounts of customers daily. Coordinates all guest requests, informs guests of hotel services, features, and local attractions. Troubleshoot problems on a case by case basis utilizing strong comprehension and communication skills. Oversee all front desk functions. (Emails, billing, phone calls) Reconciling accounts of customers daily. Coordinates all guest requests, informs guests of hotel services, features, and local attractions. Troubleshoot problems on a case by case basis utilizing strong comprehension and communication skills.


Hyatt Place Atlanta Downtown
• United States
• Hospitality
• Sales Coordinator

  • Apr 2017 - Feb 2020


Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Gallery Host

  • Aug 2015 - Feb 2020

  Oversee all front desk functions. (Emails, billing, phone calls, guest interactions). Coordinates all guest requests, informs guests of hotel services, features, and local attractions. Solve problems on a case by case basis utilizing strong comprehension and communication skills. Oversee all front desk functions. (Emails, billing, phone calls, guest interactions). Coordinates all guest requests, informs guests of hotel services, features, and local attractions. Solve problems on a case by case basis utilizing strong comprehension and communication skills.



Stone Mountain Park

• United States
• Entertainment Providers
• 100 - 200 Employee

• Guest Services Assistant Lead

  • May 2012 - Aug 2015

  Assisted in the interview and hiring process. Coordinated with HR and lead weekly departmental training classes of 20+ trainees. Lead weekly customer service training. Followed up with trainee and administered self-produced survey to advance training process. Assisted in the interview and hiring process. Coordinated with HR and lead weekly departmental training classes of 20+ trainees. Lead weekly customer service training. Followed up with trainee and administered self-produced survey to advance training process.