Experience

Ninja Tropic eLearning

• United States
• E-Learning Providers
• 1 - 100 Employee

• Production Manager

  • Jun 2019 - Present

  Resource Management for Projects- Determine the human and material resources required- Manage human and material resources to meet production targets- Make decisions about equipment use, maintenance, modification, and procurement- Estimate production costs- Set production budgets- Manage production budgetsGeneral Process Quality Assurance- Work out and implement standard operating procedures for production operations- Ensure that standard operating procedures are used- Set video quality standards- Monitor quality standards of videosInternal Projects Manager- Sample Project Management - Marketing Project Management - Recruiting and Team bonding activities (Initiatives)

• Account Partner

  • Jan 2017 - Present

  - Operating as the lead point of contact for any and all matters specific to all relevant stakeholders- Building and maintaining strong, long-lasting customer relationships- Keep the consistency of client´s Product Backlog with the team.- Actively involved int the product develpment process.- Determine the clear prespective of customer goals and objectives.- Being part of the product development review and suggest any changes or enhancement on behalf of the customer.

• Instructional Designer

  • Oct 2016 - Dec 2017

  - Design Layouts and Functionality of interactive products- LMS file management at AWS platform- Course creation in Articulate Storyline 3



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Nov 2014 - Oct 2016