Debt Collector

• Mar 2021 - Present

 Dealing with inbound and outbound calls Dealing with payment over the phone as well as making sure dpa is being used Fast pace environment Giving 100% customer service satisfactory Using Microsoft word, Excel, Citrix, ts2  Putting customer on plan  Dealing with inbound and outbound calls Dealing with payment over the phone as well as making sure dpa is being used Fast pace environment Giving 100% customer service satisfactory Using Microsoft word, Excel, Citrix, ts2  Putting customer on plan

Technology innovation Porter

• Sep 2016 - Present

technology inovation porter

• Sep 2016 - Sep 2018

Delivery Driver

• Mar 2018 - Dec 2021

 Multi drops on several occasions and working in all weather.  Providing great customer services and excellent quality of service .  Delivering parcels to customers safely and efficiently in a professional manner.  Be aware of and plan in advance all routes To check loading items before setting off To carry out daily maintenance checks to avoid any delays on the routes Load and unload goods safely Ensure the vehicle is returned in good condition  Multi drops on several occasions and working in all weather.  Providing great customer services and excellent quality of service .  Delivering parcels to customers safely and efficiently in a professional manner.  Be aware of and plan in advance all routes To check loading items before setting off To carry out daily maintenance checks to avoid any delays on the routes Load and unload goods safely Ensure the vehicle is returned in good condition

Customer Service Assistant

• Oct 2018 - Oct 2019

 Ability to function well in a fast-paced, multitasking work environment. Knowledgeable and reliable Food Retail worker with an excellent customer service record. Answering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Selling products and taking orders. Arranging services for customers, for example, booking hotel rooms or arranging car hire. Processing complaints and, if appropriate, issuing refunds. Taking information from customers and entering it on a database. Taking payments by cash, cheque or credit card. Making sure that the customer's experience is a positive one.

Mail Clerk

• Nov 2009 - Jan 2016

sorting mail into different post codes such glasgow, motherwell etc ... sorting mail into different post codes such glasgow, motherwell etc ...