Josh Wheeler

Executive Officer at South Carolina National Guard
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Contact Information
us****@****om
(386) 825-5501
Location
Augusta, Georgia, United States, GE

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Bio

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Mar, 2021
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Oct, 2020
    - Nov, 2024

Experience

    • Armed Forces
    • 100 - 200 Employee
    • Executive Officer
      • 2021 - Present

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Assistant Team Chief for the Defensive Cyber Operations Element
      • 2021 - Apr 2022

      • Serves as operations planner for Cyber Shield 2021, an annual training event that provides DoD Cyber Forces with hands-on experience on a dynamic cyber range with a world-class opposing Force • Assist in the collection, correlation, and identification of malicious cyber activity within the Department of Defense Information Network (DoDIN-A) and South Carolina National Guard Networks • Enable the South Carolina National Guard’s network to operate unfettered from the threat of cyber attacks • Provide restorative assistance to customers who have been victims of a cyber attack • Enhanced basic knowledge of networking, radios, antennas, and multiple command systems to provide high-quality customer care Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • DISA Global Service Desk Technician
      • 2021 - 2021

      • Provide technical support to approximately 2.1 million worldwide users within the Defense Information Systems Agency by using industry best practices and global service desk policy • Ensure calls, e-mails, chat, instant messaging, and status updates are answered simultaneously to meet the Service Level Agreement with DISA • Generate clear and accurate documentation of incidents in Remedy and Service Now Ticketing Systems to assist Tier 2 personal • Troubleshooting a wide range of technical issues to include: Active Directory, Office 365, smart card authentication, VPN connectivity, network connectivity, share drive, and much more Show less

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Equipment Specialist
      • 2016 - 2020

      • Maintained compliance with all organizational policies and safety protocols while collaborating with 4-8 teammates • Oversaw the safety and accountability of a 20-person team while conducting United Nations peacekeeping exercises with 12+ foreign militaries in Ulaanbaatar, Mongolia • Directed employment of weapons systems; maintained 100% accountability and serviceability of all assigned equipment in excess of $75K • Troubleshot weapons systems during training exercises to return systems to operational • Produced weekly reports regarding equipment status, incidents, personnel readiness, and intelligence for senior managers to maintain continuity throughout the department Show less

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Controller Sales Representative
      • 2015 - 2016

      • Assisted individuals in the sale of aircraft and improved sales by 3% • Managed inventory valued at $3.4M for aircraft charter companies with zero loss or damage • Recruited potential clients to advertise aircraft or product with Controller Magazine • Assisted individuals in the sale of aircraft and improved sales by 3% • Managed inventory valued at $3.4M for aircraft charter companies with zero loss or damage • Recruited potential clients to advertise aircraft or product with Controller Magazine

    • United States
    • Retail Groceries
    • 100 - 200 Employee
    • Loss Prevention Officer
      • 2014 - 2015

      • Provided security for multiple stores throughout the city of Lincoln and monitored approximately 500 patrons through video surveillance and in-person surveillance over several hours • Investigated claims made by customers and sales associates regarding lost items • Communicated with local authorities to establish a safe environment for patrons to shop in • Collaborated with 2-4 other loss prevention officers throughout a shift to maintain diligent watch of possible shoplifters • Provided security for multiple stores throughout the city of Lincoln and monitored approximately 500 patrons through video surveillance and in-person surveillance over several hours • Investigated claims made by customers and sales associates regarding lost items • Communicated with local authorities to establish a safe environment for patrons to shop in • Collaborated with 2-4 other loss prevention officers throughout a shift to maintain diligent watch of possible shoplifters

  • Nebraska Attorney General’s
    • Lincoln, Nebraska, United States
    • Complaint Mediator
      • 2014 - 2015

      • Mediated complaints positively between consumers and businesses • Interacted with 10 other members of the Attorney General’s Consumer Protection Division Call Center • Educated citizens across Nebraska about identity theft and other related scams at community events • Met and consulted with external parties requesting the assistance of a consumer protection unit • Mediated complaints positively between consumers and businesses • Interacted with 10 other members of the Attorney General’s Consumer Protection Division Call Center • Educated citizens across Nebraska about identity theft and other related scams at community events • Met and consulted with external parties requesting the assistance of a consumer protection unit

Education

  • University of Alaska Fairbanks
    Master of Arts - MA, Security and Disaster Management
    2017 - 2019
  • University of Nebraska-Lincoln
    Bachelor's degree, Psychology
    2011 - 2015

Community

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