Josh Wheeler
Executive Officer at South Carolina National Guard- Claim this Profile
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Topline Score
Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoMar, 2021- Nov, 2024 -
CompTIA Security+
CompTIAOct, 2020- Nov, 2024
Experience
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South Carolina National Guard
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Armed Forces
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100 - 200 Employee
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Executive Officer
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2021 - Present
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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Assistant Team Chief for the Defensive Cyber Operations Element
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2021 - Apr 2022
• Serves as operations planner for Cyber Shield 2021, an annual training event that provides DoD Cyber Forces with hands-on experience on a dynamic cyber range with a world-class opposing Force • Assist in the collection, correlation, and identification of malicious cyber activity within the Department of Defense Information Network (DoDIN-A) and South Carolina National Guard Networks • Enable the South Carolina National Guard’s network to operate unfettered from the threat of cyber attacks • Provide restorative assistance to customers who have been victims of a cyber attack • Enhanced basic knowledge of networking, radios, antennas, and multiple command systems to provide high-quality customer care Show less
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SAIC
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United States
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IT Services and IT Consulting
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700 & Above Employee
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DISA Global Service Desk Technician
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2021 - 2021
• Provide technical support to approximately 2.1 million worldwide users within the Defense Information Systems Agency by using industry best practices and global service desk policy • Ensure calls, e-mails, chat, instant messaging, and status updates are answered simultaneously to meet the Service Level Agreement with DISA • Generate clear and accurate documentation of incidents in Remedy and Service Now Ticketing Systems to assist Tier 2 personal • Troubleshooting a wide range of technical issues to include: Active Directory, Office 365, smart card authentication, VPN connectivity, network connectivity, share drive, and much more Show less
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Alaska Army National Guard
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United States
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Government Relations Services
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1 - 100 Employee
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Equipment Specialist
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2016 - 2020
• Maintained compliance with all organizational policies and safety protocols while collaborating with 4-8 teammates • Oversaw the safety and accountability of a 20-person team while conducting United Nations peacekeeping exercises with 12+ foreign militaries in Ulaanbaatar, Mongolia • Directed employment of weapons systems; maintained 100% accountability and serviceability of all assigned equipment in excess of $75K • Troubleshot weapons systems during training exercises to return systems to operational • Produced weekly reports regarding equipment status, incidents, personnel readiness, and intelligence for senior managers to maintain continuity throughout the department Show less
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SANDHILLS PUBLISHING LIMITED
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Controller Sales Representative
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2015 - 2016
• Assisted individuals in the sale of aircraft and improved sales by 3% • Managed inventory valued at $3.4M for aircraft charter companies with zero loss or damage • Recruited potential clients to advertise aircraft or product with Controller Magazine • Assisted individuals in the sale of aircraft and improved sales by 3% • Managed inventory valued at $3.4M for aircraft charter companies with zero loss or damage • Recruited potential clients to advertise aircraft or product with Controller Magazine
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B&R Stores, Inc.
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United States
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Retail Groceries
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100 - 200 Employee
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Loss Prevention Officer
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2014 - 2015
• Provided security for multiple stores throughout the city of Lincoln and monitored approximately 500 patrons through video surveillance and in-person surveillance over several hours • Investigated claims made by customers and sales associates regarding lost items • Communicated with local authorities to establish a safe environment for patrons to shop in • Collaborated with 2-4 other loss prevention officers throughout a shift to maintain diligent watch of possible shoplifters • Provided security for multiple stores throughout the city of Lincoln and monitored approximately 500 patrons through video surveillance and in-person surveillance over several hours • Investigated claims made by customers and sales associates regarding lost items • Communicated with local authorities to establish a safe environment for patrons to shop in • Collaborated with 2-4 other loss prevention officers throughout a shift to maintain diligent watch of possible shoplifters
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Nebraska Attorney General’s
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Lincoln, Nebraska, United States
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Complaint Mediator
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2014 - 2015
• Mediated complaints positively between consumers and businesses • Interacted with 10 other members of the Attorney General’s Consumer Protection Division Call Center • Educated citizens across Nebraska about identity theft and other related scams at community events • Met and consulted with external parties requesting the assistance of a consumer protection unit • Mediated complaints positively between consumers and businesses • Interacted with 10 other members of the Attorney General’s Consumer Protection Division Call Center • Educated citizens across Nebraska about identity theft and other related scams at community events • Met and consulted with external parties requesting the assistance of a consumer protection unit
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Education
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University of Alaska Fairbanks
Master of Arts - MA, Security and Disaster Management -
University of Nebraska-Lincoln
Bachelor's degree, Psychology