Joseph Uduma
New Media & Technology at The Orbra Company- Claim this Profile
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Bio
Credentials
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Digital Marketing
GoogleJan, 2022- Oct, 2024
Experience
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The Orbra Company
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Nigeria
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International Trade and Development
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1 - 100 Employee
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New Media & Technology
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Feb 2023 - Present
Content Creation: Developing and producing engaging multimedia content, including online courses, videos, adverts, and social media posts, to promote brand awareness, engage the audience, and drive traffic to various media channels and the website. Monitoring Customer Accounts: Monitoring customer accounts and usage to prevent churn. Expanding Business: Expanding the business through effective network development, identifying new and prospective clients. Providing Information and Assistance: Providing product or service information and assisting customers with technical issues related to products or services. Media Production: Planning, coordinating, and executing the production of multimedia projects, including video shoots, photography sessions, and audio recordings. Website Maintenance: Managing, upkeeping, and improving the website to ensure it remains functional, secure, and up-to-date. Show less
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uLesson Education
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Nigeria
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E-Learning Providers
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1 - 100 Employee
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Customer Support/Inside Sales Representative
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Sep 2021 - Jan 2023
As an Inside Sales/Customer Support Representative at uLesson, I was responsible for providing excellent customer service to our users, as well as identifying and converting potential customers into paying customers. I communicated with customers via phone, email, and chat to ensure their needs were met and questions were answered using the customer satisfaction model to drive revenue growth. I also collaborated with the product team to provide feedback and suggestions for improving the platform and user experience. I was successful in this role because of my exceptional communication skills, strong sales acumen, and passion for helping others. As a self-starter who thrives in a fast-paced environment, I was able to contribute to the growth and success of the company, my dedication to providing excellent customer service and driving sales helped to make uLesson a leader in the Edtech industry in Nigeria. Show less
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Freelancer
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Software Development
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1 - 100 Employee
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UI Designer
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2021 - Jan 2022
As a UI Designer Freelancer, my primary responsibility is to create visually appealing and intuitive user interfaces for a variety of digital products, such as web applications, mobile apps, and software programs. I use my skills in design, typography, colour theory, and layout to craft engaging and compelling user experiences that help clients achieve their business objectives. In this role, I work with clients to understand their brand and user needs and develop user interface designs that align with their goals. I create wireframes, mockups, and prototypes to illustrate design concepts and work closely with developers to ensure that designs are implemented correctly. As a freelancer, I have the flexibility to work on a variety of projects and collaborate with different clients across industries. I have experience working on both small and large projects, and I am comfortable working independently or as part of a team. I am well-versed in design software, including, Figma, Adobe Creative Suite, and InVision, and I am always eager to learn new tools and techniques. My goal as a UI Designer Freelancer is to create beautiful, user-friendly interfaces that enhance the user experience and help clients achieve their business objectives. I am passionate about design and am committed to delivering high-quality work that exceeds client expectations. Show less
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National Youth Service Corps
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Renewable Energy Semiconductor Manufacturing
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200 - 300 Employee
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Personal Assistant to Deputy Director, Public Relations Unit
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Sep 2020 - Sep 2021
• Oversaw personal and professional calendars and coordinated appointments for future events. • Maintained appropriate filing of personal and professional documentation. • Displayed absolute discretion at handling confidential information. • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation. • Coordinated travel logistics including flight itineraries, hotel reservations and car services. • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments. • Documented and distributed meeting notes to identify, analyze, and improve workflows. Show less
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Information Technology Specialist
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Dec 2018 - Jan 2019
As an IT Support Specialist at Shoreline Logistics Nigeria Limited in Calabar, Nigeria, I was responsible for ensuring the smooth operation of the company's computer systems and networks. This includes troubleshooting hardware and software issues, installing and configuring software and hardware, and providing technical support to users both in-person and remotely. Additionally, I work to maintain system security and data backup protocols, as well as assist in the development and implementation of new IT projects. With my expertise and attention to detail, I ensured that Shoreline Logistics Nigeria Limited's technology infrastructure was reliable, efficient, and secure. Show less
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Education
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Caritas University
Bachelor of Engineering - BE, Electrical and Electronics Engineering
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