Experience

Rehab Medical

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Operations Manager

  • Mar 2019 - Present

  Orchestrated initiatives to ensure site compliance with company standards, regulatory requirements, and protocols, enhancing operational efficiency and performance. Controlled payroll services, internal and external correspondence, and day-to-day office operations, streamlining administrative processes. Evaluated supplies and approved supply requisitions based on budgetary restrictions and future requirements, optimizing resource allocation. Developed and implemented new office policies, procedures, and processes, resulting in improved quality and enhanced performance data. Created and implemented new filing systems, payroll processes, and employee standards, increasing organizational effectiveness. Allocated resources and personnel to meet forecasted operational requirements, effectively managing staffing needs. Drafted reports for senior stakeholders and presented analytical findings to senior leadership, enabling data-driven decision-making. Built out project proposals, recommendations, implementation strategies, and communications packages, facilitating project success. Designed performance management and training tools, enhancing employee performance metrics and professional growth. Key Accomplishments: Achieved all 10 Key Performance Indicator (KPI) objectives for all three offices in the Midwest region in 2021, demonstrating a commitment to excellence. Earned President's Club recognition at two locations, with $500K+ in sales at each location, showcasing exceptional sales leadership. Oversaw all CHAP and Medicare reaccreditation processes for all locations without any findings, ensuring compliance with regulatory standards. Show less