Josie West
Digital Marketing Assistant at RACPD- Claim this Profile
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Topline Score
Bio
Credentials
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Google Analytics Individual Qualification
GoogleAug, 2022- Oct, 2024
Experience
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RACPD
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Digital Marketing Assistant
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May 2021 - Present
Current duties include: supporting the marketing manager with all marketing communications projects; composing, scheduling and posting online content for the company’s social media platforms and website; employing online marketing analytics to gather insights from web and social media pages; regularly updating web pages and spreadsheets; conducting market research and analysing marketing surveys; writing and designing marketing materials for upcoming courses and noticeboards; and performing general administrative tasks to ensure the functionality of all marketing activities.
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NHS
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Hospitals and Health Care
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700 & Above Employee
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Vaccination Administrator
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May 2021 - Dec 2022
Worked part-time as a Band 3 Administrator for the Covid-19 Vaccination Programme at Salisbury Vaccination Centre during the pandemic. Main duties included: greeting and checking in patients, confirming eligibility and suitability for the vaccination, managing and updating patient medical records and providing excellent patient care. Worked part-time as a Band 3 Administrator for the Covid-19 Vaccination Programme at Salisbury Vaccination Centre during the pandemic. Main duties included: greeting and checking in patients, confirming eligibility and suitability for the vaccination, managing and updating patient medical records and providing excellent patient care.
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schuh
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Germany
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Retail
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Sales Assistant
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Dec 2020 - Dec 2021
Provide excellent customer service in store by greeting customers, listening and identifying their needs, making relevant suggestions, restocking shelves and keeping the premises clean. Provide excellent customer service in store by greeting customers, listening and identifying their needs, making relevant suggestions, restocking shelves and keeping the premises clean.
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ShelfNow
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Operations Intern
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Feb 2021 - May 2021
Work with the Operations Team to oversee daily business operations, complete independent projects and support other departments in areas of logistics, sales and marketing. Specific tasks include: monitor orders and delivery status with producers and send relevant communications to ensure customer satisfaction; manage inbound help channels whilst attending to any correspondence and emails by consumers, producers and buyers; create monthly statement and billing for users of ShelfNow fulfilment service; and carry out independent research projects and provide insights for overall business development.
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The Cosy Club
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United Kingdom
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Hospitality
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1 - 100 Employee
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Waitress
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Dec 2020 - Apr 2021
Duties included: greeting and seating guests; presenting menus and providing detailed information (e.g. about portions, ingredients or potential food allergies); taking and serving food and drink orders accurately; offering menu recommendations and up-selling products where appropriate; clearing, cleaning and relaying tables; communicating with FOH and BOH teams; delivering bills and collecting payments; following all relevant health department regulations and overall providing excellent customer service to guests.
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BrewUK
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United Kingdom
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Retail
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1 - 100 Employee
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Warehouse and Office Associate
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Mar 2020 - Nov 2020
Began this role during the national lockdown in March as I had been furloughed from my previous job and was keen to continue working during this time. Initially employed as a Warehouse Assistant and was promoted to Office Associate within 5 months of employment. Office responsibilities included: providing excellent customer service through answering emails, calls and live chat service; placing and confirming orders with suppliers; scheduling and coordinating meetings and carrying out general administration and assistant work. Warehouse responsibilities included: picking and packing orders; checking and inspecting goods received to ensure they were of accurate quantity, type, and acceptable quality; selecting space for storage; and arranging and placing products in designated areas.
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Côte Brasserie
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Belgium
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1 - 100 Employee
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Waitress
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Jul 2019 - Mar 2020
Provided excellent 'Exceed' (Cote standard) service to ensure complete satisfaction for all guests. Included greeting and serving customers; providing detailed information and offering recommendations on menus; taking orders, delivering food and independently made beverages; multi-tasking various front-of-house duties; and delivering and finalising the bill. Provided excellent 'Exceed' (Cote standard) service to ensure complete satisfaction for all guests. Included greeting and serving customers; providing detailed information and offering recommendations on menus; taking orders, delivering food and independently made beverages; multi-tasking various front-of-house duties; and delivering and finalising the bill.
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Green Park Brasserie Group
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United Kingdom
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Restaurants
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1 - 100 Employee
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Bartender / Waitress
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Aug 2017 - Jul 2019
Bartender and waitress in an upbeat live jazz dining venue. Responsibilities included: Preparing alcoholic and non-alcoholic beverages as well as classic cocktails for bar and restaurant guests; interacting with customers, taking orders and serving food and drinks; assessing customers’ needs and preferences and making recommendations to provide the best guest dining experience. Additional work in sister company Bath Function Rooms. This entailed the preparation and smooth running of large events such as wedding receptions, birthday parties and corporate events.
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Violin Teacher
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Jan 2019 - Jun 2019
Undertook violin teaching for one pupil during my time at university. The role involved: planning and preparing lessons in relation to the individual pupil's needs and skill level; acquiring appropriate teaching materials and resources; teaching music theory, aural skills and practical techniques to the pupil; and motivating and encouraging progression. Undertook violin teaching for one pupil during my time at university. The role involved: planning and preparing lessons in relation to the individual pupil's needs and skill level; acquiring appropriate teaching materials and resources; teaching music theory, aural skills and practical techniques to the pupil; and motivating and encouraging progression.
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Bath Rugby
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United Kingdom
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Spectator Sports
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100 - 200 Employee
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Bartender
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Aug 2017 - Feb 2018
Worked match-day events serving alcoholic and non-alcoholic beverages, operating till systems and interacting with customers. Worked match-day events serving alcoholic and non-alcoholic beverages, operating till systems and interacting with customers.
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REEVE THE BAKER LIMITED
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Food and Beverage Services
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1 - 100 Employee
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Waitress / Barista
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Sep 2014 - Jan 2018
Waitress and barista at local bakery Tea Room. Worked part-time on the weekends and full-time during school holidays throughout my year 11 and sixth-form education. Duties included: preparing and serving food and beverages; taking customers' food and beverage orders; operating cash registers and accepting payments; clearing, cleaning and preparing tables for use again; washing dishes, cutlery and cooking utensils; cleaning cafe equipment such as coffee grinders, espresso machines and ice blenders and participating in stock takes and restocking shelves ready for the next day.
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QUDOS HOSPITALITY LIMITED
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United Kingdom
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Recreational Facilities
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1 - 100 Employee
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Bartender
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May 2016 - Aug 2016
Worked as a bartender for busy Saturday night shifts. This involved: preparing and serving alcoholic and non-alcoholic beverages to customers; checking identification of customers to verify they are of legal drinking age; processing card and cash payments; and ensuring all glasses, bar equipment and work surfaces were appropriately cleaned. Worked as a bartender for busy Saturday night shifts. This involved: preparing and serving alcoholic and non-alcoholic beverages to customers; checking identification of customers to verify they are of legal drinking age; processing card and cash payments; and ensuring all glasses, bar equipment and work surfaces were appropriately cleaned.
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Education
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2016 - 2019
Bath Spa University
Bachelor of Arts - BA, Music -
2014 - 2016
Peter Symonds College
A Levels in Music (B), Philosophy (C, Biology (D) and Extended Project (A) -
2009 - 2014
St Edmund's Girls' School
11 GCSEs, including English, Maths and Science at grades A*-B
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