Josie Korda
Volunteer and Communications Coordinator at Centre 404- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
WordPress
Training DragonMar, 2020- Nov, 2024 -
Mental Health First Aid
Mental Health First Aid (MHFA) EnglandOct, 2018- Nov, 2024 -
RYT200 Yoga Instructor
Yoga AllianceMay, 2017- Nov, 2024 -
Trinity CertTESOL
Trinity College LondonOct, 2016- Nov, 2024 -
Emergency First Aid at Work
St John AmbulanceMay, 2018- Nov, 2024
Experience
-
Centre 404
-
United Kingdom
-
Civic and Social Organizations
-
1 - 100 Employee
-
Volunteer and Communications Coordinator
-
Jan 2019 - Present
Communications - Line manage two staff: the Volunteer Assistant and Communications Assistant. - Produced the organisation’s first Communications Strategy including clear branding guidance and procedures for accessible communication. - Project manage the Annual Review publication, working directly with the CEO. - Manage and create content for website (WordPress), blog, newsletters and all social media content. - Increased post engagement and audience across all platforms, notably by 196% on Instagram in 24 months and by 294% on LinkedIn in the last 18 months. - Lead the Communications Working Group, setting the agenda, workplans and targets. - Driven the effort to showcase a more diverse range of stories that fully represent our community e.g. through service newsletters and Humans of Centre 404 campaign. - Led the organisation of large-scale events Volunteer Management - Reporting into the Director of People and Resources, I lead on planning, managing, and achieving annual operational objectives, leading into our 5-year Strategic Review, for volunteer management. - I successfully lead the charity through our Investing in Volunteers reaccreditation in 2020, achieving the award for October 2020- October 2023. - Helped drive the initiative to transfer our data management system to Salesforce NFP. - Lead and advise on volunteer best management practices as set out by NCVO and AVM. - Lead on volunteer recruitment, increasing our numbers by diversifying recruitment and streamlining processes. - I manage the budget and have successfully applied for grants to support the volunteer budget. - I monitor programme outcomes and provide indicator reports to key funders e.g. the National Lottery Community Fund. - I oversee the support and supervision of our 121 active volunteers. - Organised new reward and recognition schemes.
-
-
-
Groundwork
-
United Kingdom
-
Environmental Services
-
300 - 400 Employee
-
Project Officer/ Wave Manager - NCS (National Citizen Service)
-
Mar 2018 - Jan 2019
- I successfully managed large teams of seasonal project staff (up to 22 including Wave Leaders, Team Leaders and Assistant Team Leaders). This included interviews and assessment, training, and line-management on project. - I project managed a complex programme of activities for over 250 young people; successfully taking on a huge level of responsibility and ownership due to a complete staff turnover. - I deputised for the new Programme Manager during absence and throughout the 4 residential weeks of the summer programmes. - I managed the facilitation of 15 successful youth-led Social Action Projects. - I led on large scale presentation delivery, for example compering two back-to-back graduation events with an audience of up to 200 people. - I successfuly and calmly managed numerous incidents including crisis response and safegurding. - I liased with external contractors e.g. venues, schools and colleges, external training providers, charities, local community groups and government officials such as local council and MPs. - I oversaw project admin support including CRM database management and reporting (Salesforce) and extensive communications with young people, parents, contract managers, and external contractors.
-
-
-
FareShare UK
-
United Kingdom
-
Non-profit Organization Management
-
200 - 300 Employee
-
Project Coordinator Executive
-
Sep 2017 - Mar 2018
This role involved complete self-management of workload and performance as I worked from home and also drove out to different locations within Sussex conducting Welcome Visits independently. I researched new potential charities for free surplus food donations, ensuring they met certain eligibility criteria, pitching the project to them over the phone and reaching regional targets for store coverage. Once a relationship was successfully established I scheduled the Welcome Visit, which involved skilled diary management (Outlook), effective time management for travel arrangements and accurate data logging (Salesforce CRM database and Excel Google Sheets). I was a brand ambassador for the charity, professionally representing FareShare at all times, giving presentations and providing training. I also ensured compliance to food safety legislation by conducting kitchen audits and giving recommendations for improvements. Most importantly I built trusting relationships with our charities, creating networks across large geographical areas, sharing best practices with colleagues and informing relevant stakeholders of project impacts.
-
-
-
Cavendish School of English
-
United Kingdom
-
Education Administration Programs
-
1 - 100 Employee
-
English Language Teacher
-
Jul 2017 - Aug 2017
This role involved independently planning and delivering English Language lessons for young teenagers (aged 10-16) at a summer school located at Ardingly College. This role required excellent time management skills and organisational ability, as well as innovative communication and material manipulation to ensure students remained focused and engaged throughout a 3.5-4.5 hour lesson block. I was responsible for independently monitoring the attendance and progression of my students, and provided assessments and evaluations of their work accordingly with British Council standards.
-
-
-
Yoga Alliance
-
United States
-
Wellness and Fitness Services
-
700 & Above Employee
-
Yoga Teacher (Voluntary Internship)
-
May 2017 - Jul 2017
I completed my yoga teacher training (Yoga Alliance RYT200) at Samma Karuna from May-June. I studied alignment, anatomy, pranayama (breathing techniques), meditation, core hatha yoga asanas (postures), communication, marketing and teaching skills. After graduating I completed a month long internship at the same retreat centre (June-July). I taught 90 minute Hatha and Vinyasa classes to different groups, with class size going up to 27 people and ability ranging from beginner to advanced. I also helped with the general running of a yoga retreat, for example organising a marketing event as part of International Yoga Day.
-
-
-
Vagabond Temple Retreat Center
-
Hospitality
-
Community Member and English Teacher (Voluntary)
-
Jan 2017 - Mar 2017
I completed a two month Community Member programme at this yoga and meditation retreat, during which I was fully immersed in the full-time yoga programme. I studied and practised yoga postures (asanas) from Hatha, Vinyasa, Yin and Kundalini traditions, different meditation techniques, and learnt about yogi, Hindu and Buddhist philosophical teachings. Whilst studying here I also provided English lessons to the Khmer staff who worked there. This was an informal lesson environment but I still ensured the lessons were relevant and well-planned using the knowledge gained through my Trinity TESOL training, and time managed the planning and execution of these lessons independently. I also helped to plan and facilitate workshops with a local children's school which involved fun, interactive activities for the children to educate them about hygiene and environmental sustainability.
-
-
-
INTO University Partnerships
-
United Kingdom
-
Education Administration Programs
-
500 - 600 Employee
-
Admissions Advisor
-
Apr 2014 - Oct 2016
This role involved processing applications for foreign students coming to study in the UK; which in turn involved academic and English language assessment, academic referrals, progression advice, verifying passports and qualifications, assessing visa eligibility, confirming places and issuing CAS statements and providing pre-arrival information. The students study Foundations, International Year One, Graduate Diplomas or English Language with INTO before progressing to their degree study with one of INTO's partner universities. This role required meticulous attention to detail and an in-depth working knowledge of INTO’s vast Salesforce database. I have a thorough understanding of education systems and qualifications in the UK and across the world, as well as complex visa application processes, which are constantly changing. I guided students and agents through our admissions process with care and efficiency, ensuring excellent customer service standards whilst also adhering to the hugely varied entry requirements of our partner universities and following visa compliance guidelines. I took on extra responsibilities during my time here such as leading group training meetings and one-to one training, and doing our specialist St. Georges advisor role. I was also selected for specialist committees e.g. admissions training and a Salesforce operations review. I also voluntarily partook in INTO Giving, the charity arm of INTO. I helped organise and promote events, minute take meetings and manage funds raised.
-
-
-
CSnotepad
-
United Kingdom
-
Telephone Call Centers
-
1 - 100 Employee
-
Receptionist
-
Nov 2012 - Apr 2014
My key role was to provide a call answering service to hundreds of various companies. I relayed messages, answered queries, took orders, updated diaries, forwarded calls and made outbound calls on behalf of our client companies. We also worked on behalf some major charities and directly updated their databases from our office. This position required excellent communication skills, ability to work to strict time constraints, organisation and accuracy, and speed on a computer. I learnt a lot from this job and was given important responsibilities as a direct result of my hard work such as writing the weekly blog, managing social media e.g. Facebook and Linkedin, communicating directly with our clients (e.g. handling complaints), processing invoices and managing the office alone in the evenings.
-
-
-
Tenteleni
-
United Kingdom
-
Non-profit Organizations
-
1 - 100 Employee
-
Project Coordinator and Project Communications Officer (Voluntary)
-
May 2012 - Apr 2014
Project Coordinator (full time, May-Sept 2012): My key responsibility for this education project was to provide in-country management and support to the four volunteers. I was responsible for in-country training, organising and facilitating workshops with relevant schools and NGOs, managing the project budget, and developing and maintaining good relationships between Tenteleni and in-country project partners. I also updated all the project and placement reports and completed a comprehensive evaluation of the project. Project Communications Officer (part time, mainly work from home, Sept 2012-April 2014): This voluntary position involved conducting regular communications with project stakeholders, aiding recruitment of volunteers (including interviews), collating initial quotes and creating a draft budget, answering volunteer queries and supporting the Project Manager and Project Coordinator in their roles.
-
-
Education
-
2008 - 2011
University of East Anglia
International Development, Social Sciences
Community
