Experience

Môn CF Anglesey

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Employment Support Mentor

  • Jul 2021 - Present

• Triage Officer

  • Feb 2021 - Jul 2021



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• HR Administration

  • May 2020 - Feb 2021

  Supporting local businesses by offering freelance administrative services. Formatting and providing finished policy documents. Supporting local businesses by offering freelance administrative services. Formatting and providing finished policy documents.



PROVIDERO LIMITED

• Restaurants
• 1 - 100 Employee

• Customer Assistant

  • Sep 2019 - Feb 2021

  Working in a fast paced, high standard establishment, providing a high level of customer service, anddealing with enquiries in a timely manner. Working in a fast paced, high standard establishment, providing a high level of customer service, anddealing with enquiries in a timely manner.



Parkside - Architectural Tiles

• United Kingdom
• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• Architectural Administration Support

  • Mar 2019 - Aug 2019

  The post of Architectural Administration Support was to be the main point of contact forArchitects, contractors, and designers. Supporting them with their projects by completingadministration tasks.Duties included:Providing customer service and using my administration skills daily.Liaising with transport contacts, couriers, and tile factories from abroad, via email, phoneand in person ensuring all deadlines are kept and standards are upheld.Maintaining relationships with clients, building a rapport and providing quality customerservice.Using computer systems Microsoft Business Dynamics 365 and Intact to project manage,prioritise workload, process samples, orders, and quotations.Creating skus for products (retrieving information and inputting into excel, ensuring highaccuracy of all measurements) managing payments and payment schedules, setting upcredit accounts and handling sensitive data.Using Microsoft Office, Email and Excel daily.Working independently by managing my own workload and clients as well as in a larger team with our counterparts at Topps Tiles and ensuring a smooth business dynamic.