Josie Dimengo, MSN, RN
Clinical Consultant at Synergy 3C - The Clinical Consulting Cooperative- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Slovenian Native or bilingual proficiency
Topline Score
Bio
Robert Hudson
I had to pleasure to work closely with Josie for well over 10 years. She always delivered on my requests and meet the timelines needed to keep work flowing through the process. She is extremely knowledgeable, detailed and makes great effort to provide her absolute best work, every time. Josie has a very friendly, jovial and engaging personality. I would jump at the chance to work with her again. She's fantastic.
Tricia Hagan, BSN, RN, CCM
It is with great pleasure that I write this recommendation for Josie. I had the opportunity to work very closely with her while at Healthways. Every day Josie gave 110%. She has deep knowledge and experience in not only Disease Management, but a rich clinical background in cardiac health, technical product development, and account/client relations. Josie possesses an incredible combination of intelligence, wisdom and personality. She was a key player in the development of a successful component of the DM product. Her keen eye for detail, problem solving skills and positive attitude are invaluable. Any employer would be fortunate for Josie to join their team.
Robert Hudson
I had to pleasure to work closely with Josie for well over 10 years. She always delivered on my requests and meet the timelines needed to keep work flowing through the process. She is extremely knowledgeable, detailed and makes great effort to provide her absolute best work, every time. Josie has a very friendly, jovial and engaging personality. I would jump at the chance to work with her again. She's fantastic.
Tricia Hagan, BSN, RN, CCM
It is with great pleasure that I write this recommendation for Josie. I had the opportunity to work very closely with her while at Healthways. Every day Josie gave 110%. She has deep knowledge and experience in not only Disease Management, but a rich clinical background in cardiac health, technical product development, and account/client relations. Josie possesses an incredible combination of intelligence, wisdom and personality. She was a key player in the development of a successful component of the DM product. Her keen eye for detail, problem solving skills and positive attitude are invaluable. Any employer would be fortunate for Josie to join their team.
Robert Hudson
I had to pleasure to work closely with Josie for well over 10 years. She always delivered on my requests and meet the timelines needed to keep work flowing through the process. She is extremely knowledgeable, detailed and makes great effort to provide her absolute best work, every time. Josie has a very friendly, jovial and engaging personality. I would jump at the chance to work with her again. She's fantastic.
Tricia Hagan, BSN, RN, CCM
It is with great pleasure that I write this recommendation for Josie. I had the opportunity to work very closely with her while at Healthways. Every day Josie gave 110%. She has deep knowledge and experience in not only Disease Management, but a rich clinical background in cardiac health, technical product development, and account/client relations. Josie possesses an incredible combination of intelligence, wisdom and personality. She was a key player in the development of a successful component of the DM product. Her keen eye for detail, problem solving skills and positive attitude are invaluable. Any employer would be fortunate for Josie to join their team.
Robert Hudson
I had to pleasure to work closely with Josie for well over 10 years. She always delivered on my requests and meet the timelines needed to keep work flowing through the process. She is extremely knowledgeable, detailed and makes great effort to provide her absolute best work, every time. Josie has a very friendly, jovial and engaging personality. I would jump at the chance to work with her again. She's fantastic.
Tricia Hagan, BSN, RN, CCM
It is with great pleasure that I write this recommendation for Josie. I had the opportunity to work very closely with her while at Healthways. Every day Josie gave 110%. She has deep knowledge and experience in not only Disease Management, but a rich clinical background in cardiac health, technical product development, and account/client relations. Josie possesses an incredible combination of intelligence, wisdom and personality. She was a key player in the development of a successful component of the DM product. Her keen eye for detail, problem solving skills and positive attitude are invaluable. Any employer would be fortunate for Josie to join their team.
Credentials
-
Instructional Design: Creating Video Training
LinkedInApr, 2020- Nov, 2024 -
Instructional Design: Needs Analysis
LinkedInApr, 2020- Nov, 2024 -
Agile Requirements Foundations
LinkedInMar, 2020- Nov, 2024 -
Product Management Tips
LinkedInMar, 2020- Nov, 2024 -
Professional Networking
LinkedInMar, 2020- Nov, 2024 -
Managing Healthcare Projects
LinkedInFeb, 2017- Nov, 2024
Experience
-
Synergy 3C - The Clinical Consulting Cooperative
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Clinical Consultant
-
May 2022 - Present
Providing assistance in the development of and/or revision of business models and/or processes. Providing assistance in the development of and/or revision of business models and/or processes.
-
-
-
180 Health Partners, Acquired by Mindoula, March 2021
-
Franklin, Tennessee, United States
-
Director, Clinical Quality and Training
-
May 2020 - Feb 2022
Supported Operations by developing a New Hire Orientation Program and developed and delivered ongoing weekly training sessions for existing staff. Developed policies and standard operating procedures and updated Chart Audit tool to assess and assure consistency in program delivery. Developed and oversaw Clinical Quality Committee. Initiated efforts to secure Joint Commission accreditation of the StrongWell Programs. Supported the business by successfully completing annual state licensure audits to assure continued program delivery. Supported IT by gathering requests for program enhancements, documenting requirements and completing system testing utilizing JIRA and Confluence platforms. Developed and lead project management efforts for new and ongoing Grants. Show less
-
-
-
Mindoula
-
United States
-
Hospitals and Health Care
-
100 - 200 Employee
-
Director, Clinical Quality and Training "StrongWell Division"
-
May 2020 - Feb 2022
Mindoula is a next generation behavioral health management company that delivers tech-enabled 24/7 case/care management and psychiatric support to populations with behavioral health challenges and medical comorbidities across the continuum of care. Mindoula is a next generation behavioral health management company that delivers tech-enabled 24/7 case/care management and psychiatric support to populations with behavioral health challenges and medical comorbidities across the continuum of care.
-
-
-
Highmark Inc.
-
United States
-
Insurance
-
700 & Above Employee
-
Manager, Clinical Design and Innovation
-
Dec 2017 - Jan 2020
Optimized the delivery of Case Management, Disease Management and Wellness programs by providing enhancements to the existing clinical information system and streamlining program delivery. Enhanced interoperability of the existing Utilization Management and Case Management interface. Completed enhancements utilizing Agile product design methodology and participated in UAT testing of new vendor digital programs. Facilitated implementation and deployment of new digital vendors’ wellness and condition management platforms and mobile applications. Show less
-
-
-
Conscience VC
-
United States
-
Venture Capital and Private Equity Principals
-
700 & Above Employee
-
Independent Clinical Consultant
-
Nov 2016 - Dec 2017
Facilitated implementation an employer-sponsored medical plan within a narrow network and re-engineered support services processes. Designed audit process and completed evaluation of Utilization, Case and Disease Management for a Third Party Administrator providing health plan medical management services. Conducted feasibility analysis for well-being companies considering expansion of wellness services. Facilitated implementation an employer-sponsored medical plan within a narrow network and re-engineered support services processes. Designed audit process and completed evaluation of Utilization, Case and Disease Management for a Third Party Administrator providing health plan medical management services. Conducted feasibility analysis for well-being companies considering expansion of wellness services.
-
-
-
Healthways, Inc (acquired by Sharecare, July, 2016)
-
Franklin, TN
-
Senior Liaison, Population Health
-
Jan 2008 - Nov 2016
Collaborated with customers, Sales, Account Management, Product Development, Marketing, Implementations and Call Center Operations in identifying customer needs, designing coaching solutions, supporting program delivery and evaluating program effectiveness to meet annual revenue projections. Account Manager for four customer accounts. Collaborated with customers, Sales, Account Management, Product Development, Marketing, Implementations and Call Center Operations in identifying customer needs, designing coaching solutions, supporting program delivery and evaluating program effectiveness to meet annual revenue projections. Account Manager for four customer accounts.
-
-
-
Healthways
-
United States
-
Wellness and Fitness Services
-
700 & Above Employee
-
Product Lead -CIGNA Business Unit
-
2006 - 2008
Responsible for all aspects of clinical program delivery and operational performance for 1.2M health plan members serviced from four call centers. Provided oversight for all program design and enhancements across the entire product lifecycle, from inception to launch for CIGNA-specific program design requests. Supervised information technology staff responsible for maximizing clinical information system performance.
-
-
Team Lead Manage Solutions
-
2004 - 2006
Collaborated with senior leaders, business partners, and vendors to ensure productivity, efficiency, and service excellence. Led cross-functional teams responsible for monitoring program outcomes. Designed and implemented process improvement standards for six call centers servicing 80+ health plan and ASO clients. Supervised six clinical and business managers responsible for monitoring all aspects of all clinical program outcomes.
-
-
-
AMERICAN HEALTHWAYS MANAGEMENT, INC.
-
United States
-
Clinical Director
-
2002 - 2004
Maintained the integrity and operational viability of the cardiac product line. Managed all aspects of the cardiac programs including design, economic model, implementation, end user product training, program delivery, reporting and analysis, and process improvements. Maintained the integrity and operational viability of the cardiac product line. Managed all aspects of the cardiac programs including design, economic model, implementation, end user product training, program delivery, reporting and analysis, and process improvements.
-
-
-
Cleveland Clinic Health System
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Disease Management Coordinator
-
2000 - 2002
Designed, implemented and administered a telephonic Heart Failure (HF) Disease Management Program for its integrated health care system comprised of 9 acute care hospitals, 13 satellite outpatient clinics and a home health agency that received endorsement of HF physicians system- wide, achieved statistically significant decreases in acute care utilization and a 35% decrease in overall costs. Program outcomes were presented at the National Heart Failure Summit VI. Designed, implemented and administered a telephonic Heart Failure (HF) Disease Management Program for its integrated health care system comprised of 9 acute care hospitals, 13 satellite outpatient clinics and a home health agency that received endorsement of HF physicians system- wide, achieved statistically significant decreases in acute care utilization and a 35% decrease in overall costs. Program outcomes were presented at the National Heart Failure Summit VI.
-
-
-
Cleveland Clinic
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Clinical Nurse Specialist
-
1990 - 1999
Developed inpatient programs and processes producing quality outcomes for cardiac surgical patients and families. Supervised inpatient case managers. Developed inpatient programs and processes producing quality outcomes for cardiac surgical patients and families. Supervised inpatient case managers.
-
-
Education
-
Case Western Reserve University
MSN, Nursing Administration
Community
