Josie Carioti

Account Manager and Customer Onboarding Specialist at Streem (Media Monitoring & Insights)
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Japanese Limited working proficiency
Skills

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Bio

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Credentials

  • Digital Copywriting Essentials
    ADMA IQ
    Feb, 2022
    - Nov, 2024

Experience

  • Streem (Media Monitoring & Insights)
    • Australia
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Account Manager and Customer Onboarding Specialist
      • Aug 2022 - Present

    • Account Manager
      • Feb 2020 - Jul 2022

      •Working across major Government and Corporate Clients accounts for day-to-day servicing and management of media monitoring platforms.• Setting-up and adjusting monitoring platforms for customer’s media requirements via Keyword and Boolean Searches.•Building and maintaining strong relationships with clients via email, and live chat to service media monitoring requests. This includes identifying solutions and opportunities for their media monitoring schedule and keyword briefs.• Using SaaS tools such as Monday.com to collate and track customer engagement data.• Collecting customer feedback to present to internal teams to further the development of the Streem media monitoring platform. Show less

  • ALH Hotels
    • Australia
    • Hospitality
    • 700 & Above Employee
    • Bar Attendant
      • Sep 2018 - Jan 2020

  • Alchemy Tuition
    • Australia
    • Education Management
    • 100 - 200 Employee
    • Tutor
      • Jan 2017 - Jan 2020

      • Preparing English and Math tutoring lessons for students in Years 7-12 on relevant curriculum and HSC activities. • Building student-tutor relationships via one-on-one sessions, where students completed homework and lesson materials. • Reviewing assessment tasks to work through solutions to difficult questions. • Preparing English and Math tutoring lessons for students in Years 7-12 on relevant curriculum and HSC activities. • Building student-tutor relationships via one-on-one sessions, where students completed homework and lesson materials. • Reviewing assessment tasks to work through solutions to difficult questions.

  • UMM
    • Australia
    • Marketing Services
    • 1 - 100 Employee
    • Public Relations Intern
      • Oct 2018 - Jan 2019

      • Working across client portfolios including Logitech, Ultimate Ears, Festival of the Sun and Victorinox to compile and deliver campaign media clipping reports. Reporting on metrics such as coverage volume, coverage volume breakdown via source and positive sentiment. • Using SaaS tools such as MailChimp to compile email campaigns including Logitech Crayon Australian Launch. • Researching social media platforms to target influencers for social marketing of client products. • Creating PR Boxes to send out to influencers for social media promotion. • Data entry involving Microsoft Excel on influencer data. Show less

Education

  • Western Sydney University
    Bachelor of Communication (Dean's Scholars), Public Relations, Advertising, and Applied Communication
    2017 - 2020

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