Executive Administrative Assistant

• Oct 2015 - Present

Executive Administrative Assistant

• May 2012 - Oct 2015

• Provide executive administrative support to the Vice President, Assistant Vice President, Attorneys, Financial Planners, Special Needs Planners and support staff for the MetLife Wealth Planning Group. • Manage and maintain Vice President’s schedule, make travel arrangements and submit expense reports. Screen and coordinate communications, draft correspondence, track and follow up on requests, identifying those of importance which require immediate attention. • Plan and coordinate meetings and special events. • Maintain department meeting and event shared calendar. Schedule WebEx meetings via the MetLife WebEx Enterprise Site and send dial-in information for audio. • Create, generate and distribute reports using Excel, eMA, SmartOffice and Outlook. • Create spreadsheets and manage projects in progress. Prepare PowerPoint presentations and other graphics materials for meetings. Create and distribute department newsletter using Publisher on a quarterly basis. • Set up new employees with computers, cell phones, wireless card, GoodApp, business cards, and add them to distribution lists. Assist managers with associates leaving the company and make sure all equipment is received and send discontinuance notices to Human Resources, IT, FINRA and Licensing. • Create and manage distribution lists in Lotus Notes and Outlook. • Provide timekeeping support for the teams using Attendance Tracking System. Manage shared attendance group calendar to allow managers to view availability prior to approval. • Order and manage all equipment needs, process all procurement orders for the department and maintain inventory control. • General clerical duties such as screening phone calls, faxing, scanning, filing and photocopying. • Utilize MS Office Suite 2010 for all typing needs with extensive experience in formal reports, spreadsheets, presentations, organizational charts, forms, letters and memos. Show less

Sales Associate

• Mar 2006 - Nov 2013

• Provide full cycle home ownership supporting both sellers and buyers in the process of home sale and ownership. • Assist co-workers with Microsoft Office Suite issues. • Utilize MS Office Suite for all typing needs with extensive experience in presentations, contracts, forms, letters and memos. • Provide full cycle home ownership supporting both sellers and buyers in the process of home sale and ownership. • Assist co-workers with Microsoft Office Suite issues. • Utilize MS Office Suite for all typing needs with extensive experience in presentations, contracts, forms, letters and memos.

IT Coordinator

• 1997 - 2002

• Provided administrative assistant support to the IT/MIS Help Desk Group of a large high-tech Logging/CCTV manufacturer. • Negotiated contractual agreements with various vendors, such as Sprint, AT&T, Nextel, Xerox, etc. Contacted Sprint, AT&T, Pagenet and Nextel customer service to obtain and distribute, cell phones, calling cards, wireless access cards and pagers. • Replaced lost or stolen equipment and updated information on excel spreadsheet. Assigned new employees ID cards, access cards, parking stickers, cell phones, calling cards and pagers. • Coordinated domestic and international travel arrangements, hotel and car rental. Reserved conference room for meetings and arranged for refreshments, breakfast, lunch when required. • Installed Microsoft Office Suite and other software programs. • Troubled-shoot software issues and office equipment. Purchased office equipment and scheduled maintenance of equipment. • Worked together with the Human Resources Department to assign new employees with proper office equipment and updated information on excel spreadsheet. • Coordinated with the Human Resources Department the dis-connectivity of employees leaving the company and made sure all equipment was received from home-based employees. • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Opened, sorted and distributed incoming correspondence, including faxes and email. • Maintained confidentiality in all aspects of client, staff and agency information. • Handled general clerical duties such as screening phone calls, faxing, filing and photocopying. Utilized MS Office Suite for all typing needs with extensive experience in formal reports, spreadsheets, charts, forms, letters and memos. Show less

Executive Administrative Assistant

• 1995 - 1997

• Provided word processing/administrative assistant support to the Controller, Assistant Controller and eight Accountants. • Utilized MS Windows 95, Word, Excel and PowerPoint for all typing needs with extensive experience in formal reports, financial statements, 10Q, 10K, spreadsheets, presentations, letters and memos. • Manage and maintain executives’ schedules. • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Opened, sorted, and distributed incoming correspondence including faxes and email. • Filed and retrieved corporate documents, records, and reports. • Interact with clients, vendors and visitors. • Prepared responses to correspondence containing routine inquiries. • Interacted with the organization’s Board of Directors. • Organized the detail of special events, travel arrangements, corporate agendas, and itineraries. • Coordinated travel arrangements, hotel and car rental. • Reserved conference room for meetings and arranged for refreshments, breakfast, lunch when required. • Submitted expense reports for processing. • Maintained confidentiality in all aspects of client and agency information. • Handled general clerical duties such as screening phone calls, faxing, filing and photocopying. Show less

Executive Administrative Assistant

• 1994 - 1995

Executive Administrative Assistant/Word Processing

• 1989 - 1994

• Provided word processing/administrative assistant support to the Director and the accounting professionals of the Audit Group. • Utilized WordPerfect, Lotus 123, Freelance Graphics for all typing needs with extensive experience in formal reports, financial statements, 10Q, 10K, spreadsheets, presentations, letters and memos. • Manage and maintain executives’ schedules. • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Opened, sorted, and distributed incoming correspondence and faxes. • Filed and retrieved corporate documents, records, and reports. • Interact with clients and visitors. • Coordinated travel arrangements, hotel and car rental. • Reserved conference room for meetings and arranged for refreshments, breakfast, lunch when required. • Submitted expense report for processing. • Maintained confidentiality in all aspects of client and agency information. • Handled general clerical duties such as screening phone calls, faxing, filing and photocopying. Show less