Experience

Vice Protection Services

• United States
• Security and Investigations
• 1 - 100 Employee

• Security Officer

  • Aug 2019 - Present

   Maintained the area while being able to give the best quality service to customers so that they were able to get where they needed to go with a smile on my face.  Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior.  Completes reports by recording observations, information, occurrences, and surveillance activities.  Maintained the area while being able to give the best quality service to customers so that they were able to get where they needed to go with a smile on my face.  Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior.  Completes reports by recording observations, information, occurrences, and surveillance activities.



Instawork

• United States
• Software Development
• 700 & Above Employee

• Data Analyst

  • Sep 2019 - Mar 2022

  Led the transition to a paperless practice by implementing an electronic booking system and a faster, safer and more accurate business system; reduced cost of labor by 30% and office overhead by 10% ● Spearheaded a major pricing restructure by redirecting focus on consumer willingness to pay instead of product cost; implemented a three-tiered pricing model which increased average sale 35% and margin 12% ● Coached 30 summer interns and launched a mentorship program for new joiners. ● Promoted within 12 months due to strong performance and organizational impact (one year ahead of ● Identified steps to reduce return rates by 10% resulting in an eventual $75k cost savings ● Decreased uninstallation rate by 40% by introducing an interactive tutorial at app launch Show less