Experience

Babylove Doula Services

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Birth and Postpartum Doula

  • Jul 2018 - Present

  - Providing advocacy, physical, emotional and informational support to families during pregnancy, childbirth and postpartum - Offering continuous doula care to support better birth outcomes, decreased medical interventions and increased breastfeeding success - Nurturing families postpartum with daytime and overnight care, including: newborn care, breastfeeding, babywearing, sleep, mental health and more - Cultivating a sense of community in virtual and in-person spaces - Providing advocacy, physical, emotional and informational support to families during pregnancy, childbirth and postpartum - Offering continuous doula care to support better birth outcomes, decreased medical interventions and increased breastfeeding success - Nurturing families postpartum with daytime and overnight care, including: newborn care, breastfeeding, babywearing, sleep, mental health and more - Cultivating a sense of community in virtual and in-person spaces



Reef Agency

• Canada
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2013 - Present

  - Represented large brands (e.g. SiriusXM), and promoted their products and services - Implemented marketing strategies by interacting with customers and performing product demos - Performed data collection, and prepared and submitted daily reports - Coordinated and organized the schedules of multiple clients - Represented large brands (e.g. SiriusXM), and promoted their products and services - Implemented marketing strategies by interacting with customers and performing product demos - Performed data collection, and prepared and submitted daily reports - Coordinated and organized the schedules of multiple clients



ToyotaTown

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Mar 2017 - Mar 2018

  - Developed rapport with clients, anticipated needs and encouraged customer satisfaction- Initiated and maintained telephone and email contact with guests, responded to internet leads and set appointments- Deescalated and resolved customer concerns promptly and professionally

• Inventory Clerk, Administrative Receptionist

  • Jul 2016 - Mar 2017

  - Answered and directed calls at a high-volume, award-winning, dealership- Ensured new vehicles were identified, documented and priced accurately according to Toyota Canada’s criteria - Completed and distributed vehicle documentation- Utilized CarProof reports to perform sight unseen appraisals and purchase ADESA units- Remitted monthly reports to third-party warranty companies



Uber

• Türkiye
• Advertising Services
• 100 - 200 Employee

• Partner Support Representative

  • Aug 2015 - Jul 2016

  - Provided practical and technical support to both active and potential partners - Responded to highly detailed inquiries regarding driver applications - Reviewed electronic document submissions for accuracy and integrity - Represented Uber at off-site locations and updated partners on evolving policies - Provided practical and technical support to both active and potential partners - Responded to highly detailed inquiries regarding driver applications - Reviewed electronic document submissions for accuracy and integrity - Represented Uber at off-site locations and updated partners on evolving policies



University Students' Council at The University of Western Ontario

• Volunteer Resources Intern

  • May 2014 - Jun 2015

  - Contributed daily to Volunteer Resources’ initiatives including recruitment, training and recognition - Collaborated in developing talent acquisition strategies - Created and maintained comprehensive volunteer files - Developed and applied a volunteer feedback process to evaluate the volunteer support program - Contributed daily to Volunteer Resources’ initiatives including recruitment, training and recognition - Collaborated in developing talent acquisition strategies - Created and maintained comprehensive volunteer files - Developed and applied a volunteer feedback process to evaluate the volunteer support program



Mexx Canada Company

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Team Lead

  • Jul 2013 - Feb 2015

  - Provided excellent and friendly customer service. - Prepared and presented daily sales goals and customer relations reports - Generated sales by pursuing customers and up-selling products - Produced merchandise displays in windows and showcases, and on the sales floor - Provided excellent and friendly customer service. - Prepared and presented daily sales goals and customer relations reports - Generated sales by pursuing customers and up-selling products - Produced merchandise displays in windows and showcases, and on the sales floor



Gap Inc./Banana Republic

• Sales Associate

  • Nov 2010 - Oct 2011

  - Generated sales by engaging customers to provide excellent service - Provided replenishment and merchandising - Generated sales by engaging customers to provide excellent service - Provided replenishment and merchandising