Experience

Urbanex Pest Control
• United States
• Consumer Services
• 1 - 100 Employee
• Branch Manager

  • Jan 2023 - Present


Best Little Pawn Shop

• United States
• Retail

• General Manager

  • Feb 2022 - Jan 2023

  Manage day to day activities, inventory, federal firearm paperwork and sales team. Data, cost and sales analysis. Social media marketing and purchasing. Train staff and create a program for continuous training. Product knowledge and project management. Compliance of federal and state laws for loans and so forth. Manage day to day activities, inventory, federal firearm paperwork and sales team. Data, cost and sales analysis. Social media marketing and purchasing. Train staff and create a program for continuous training. Product knowledge and project management. Compliance of federal and state laws for loans and so forth.



OSBURN

• United States
• Construction
• 100 - 200 Employee

• Yard Supervisor

  • Jan 2021 - Feb 2022

  Deliver leadership to crew of 30+ in planning and completing material movements, deliveries, material fabrication and material purchasing across the territory. Manage customer relationships, assessing needs and maintaining contract agreements. Oversee dispatch of teams to residential and commercial sites. Control supply and equipment inventories and initiate purchasing activities to meet operational demands. • Introduced new inventory system to better track company assets and curb material losses. • Expanded network of vendor relationships to capture improved contract terms. • Launched new fleet maintenance program key to cutting costs on replacing equipment • Elevated profitability through strategic department restructuring and rollout of new training systems minimizing costly employee turnover. Show less



DISH Network

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Lead Technical Specialist

  • May 2019 - Dec 2020

  Installing a new cable system or repairing an existing one and attempting to sell all the products dish has available for customers. Some of these include Google home security systems, Smart home systems, smart lights, sound systems, mounting tv on walls cable management etc. I was recognized as the top salesman of my district various times and was awarded for being top in the nation. This position required a high level of technical and constructional based aptitude. Effective communication with customers and management. Due to this I am rated as one of the highest customer service specialists according to customer surveys. To be successful as a technician I was able to take advantage of the conflict resolution training I had taken in the past in order to give customers the service they deserved from us. Show less



Gardner Denver

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Warehouse Manager

  • Nov 2017 - Apr 2019

  Onboarded to lead warehousing and sales activities for leading manufacturer of industrial equipment solutions. Tracked and monitored equipment inventory levels and produced seasonal forecasts. Coordinated transport of products to customer locations across four states, delivered presentations to showcase products and features, and followed through to close contracts and earn business. Liaised with teams to facilitate shipping processes. Trained and developed new hires. Controlled warehousing and consignment budgets. Spurred 100% growth in revenues to significantly outpace performance goals, increasing profits from $500K per month to $2.5M. Successfully applied upselling strategies to sell equipment service plans to new and established customers. Spearheaded redesign of consignment system to minimize internal risk while better meeting customer needs. Show less



Seatime Adventures

• Business Owner

  • Aug 2016 - Sep 2017

  Directed operations of tour and rental company specializing in water-based adventures. Fostered customer acquisition through targeted marketing, advertising, and promotions. Engaged teams in delivery of top-flight customer service at all touch points. Utilized QuickBooks to facilitate accounting processes, to include management of accounts payable and receivable. Ensured compliance with all safety requirements, leading routine equipment maintenance and consistent employee training. • Successfully drove 250% company growth within just six months through aggressive customer prospecting, ultimately delivering 400% profit growth in one year. • Motivated teams to provide outstanding service to create memorable experience for all customers and promote strong referral pipeline. • Credited with cutting company expenses by 30% by renegotiating vendor pricing structures. Show less



CENTRO CRISTIANO DE ALABANZA Y ADORACION

• United States
• Computer and Network Security

• Director of Communications

  • Jan 2012 - Aug 2016

  Manage and create all media for church ministries. Videos, PowerPoint presentations, social media posts, live recordings and worship. Train and manage team in the use of software such as Pro Presenter and planning center. Manage and create all media for church ministries. Videos, PowerPoint presentations, social media posts, live recordings and worship. Train and manage team in the use of software such as Pro Presenter and planning center.



International Freight Consultant, LLC

• United States

• General Manager

  • Mar 2008 - Dec 2013

  Managed shipping and logistics operation with strict focus on cost containment and regulatory compliance. Set and enforced policies aligning with corporate standards for budget compliance, loss prevention, and safety. Implemented initiatives to attract and retain customer base. Produced inventory forecasts. Tracked, analyzed, and reported on performance metrics. • Slashed company losses by 30% in six months by prioritizing efficiencies in dispatch operations and energizing relationships with new and old customers to drive profit growth of 200%+. • Cultivated culture of accountability to motivate teams to achieve and surpass set performance expectations. • Applied skills in SAP and Microsoft Office programs to create forecasts or customers across multiple sectors and locations. Show less