Experience

Hard Rock Casino Cincinnati

• United States
• Hospitality
• 1 - 100 Employee

• • Apr 2021 - Present

• • Dec 2019 - Apr 2021



Legend Entertainment

• United States
• Entertainment Providers
• 1 - 100 Employee

• Manager Assistant

  • Feb 2016 - Present

  · Working as a Product Manager and Coordinator with signed Artists. · Scout talent for songwriting, production, and new artist opportunities. · Organize and build database for Artist fans and Management contacts. · Answering phones in the office and recording studio. · Set up bookings , and coordinate studio sessions. · Personalize and Structure marketing campaigns · Advise on Artists’ marketing analytics to improve artist’s social media fan engagement and gain more followers. · Research mastering engineers for specific projects. · Research and organize streaming accounts to build more followers and reach their respective audience. · Comping of vocals and instruments in recording sessions. · Book hotels, travel, and contact venues for accommodations · Contact venues and promoters to assure and coordinate proper marketing of shows. · Set-up and coordinate autograph signings Show less



IA2BM

• Gadsden, Alabama Area

• Freelance Engineer/ Program Coordinator/Consultant/Concert Promoter/ Talent Buyer

  • Jul 2003 - Present

  Interfacing with artist and venues to schedule performance dates (booking). Arranging for media announcements with local radio stations. Pre-concert arrangements including monitoring ticket sales at the door. Responsible for knowledge of contracts and riders for entertainers. Responsible for working with stage crew and venue staff to monitor the progress of the event. Used strong interpersonal skills to deal effectively with all business contacts. Interfacing with artist and venues to schedule performance dates (booking). Arranging for media announcements with local radio stations. Pre-concert arrangements including monitoring ticket sales at the door. Responsible for knowledge of contracts and riders for entertainers. Responsible for working with stage crew and venue staff to monitor the progress of the event. Used strong interpersonal skills to deal effectively with all business contacts.



JACK Entertainment

• United States
• Gambling Facilities and Casinos
• 200 - 300 Employee

• • Mar 2017 - Nov 2019

  • Part of a team that transitioned Horseshoe Casino to Jack Casino.• Effectively manage system and network functionality to ensure ongoing operation of 600+ end users and 1000+ devices.• Support of a POS system for ticketing, food sales, and merchandise sales. • Managing inventory and documenting work orders and network configuration.• On-site technical support for both employees and customers alike. • Configured and managed AD, Exchange, DHCP, Antivirus in the company network.• Provide specialized technical problem solving and problem resolution skills.• Work with management and Enterprise IT to resolve complex business, computer system and data communication problems.• Install, upgrade and maintain gaming hardware & software products.• Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to the I.T. Change Control Process.• Administer and control updates/changes to production programs, files and databases.• Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems.• Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to upper-management.• Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance.• Administer systems and tools to analyze and secure computer system programs and database files to comply with audit and regulatory requirements.• Assist in the research, evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements.• Assists in planning by communicating with project / product teams, clients and vendors.• Recommends changes for improved system implementations/modifications. Show less

• • Jun 2016 - Mar 2017

  Work closely with marketing team and management to ensure that allentertainment needs are met. Set up equipment for marketing events, outsidecontracted events, and summer show series. Maintain A/V equipment onproperty. Set up in-house entertainment for weekly performances. Assistentertainment team in evaluation and feedback of all in-house entertainments and events. Strong organizational, verbal and written communication skills.Excellent people person. Computer literate and able to operate systems [BSS London sound control systems, Castnet advertising systems]. Show less



Horseshoe Cincinnati

• Cincinnati, OH

• A/V Specialist

  • Feb 2013 - Jun 2016

  Work closely with marketing team and management to ensure that all entertainment needs are met. Set up equipment for marketing events, outside contracted events, and summer show series. Maintain A/V equipment on property. Set up in-house entertainment for weekly performances. Assist entertainment team in evaluation and feedback of all in-house entertainments and events. Strong organizational, verbal and written communication skills. Excellent people person. Computer literate and able to operate systems [BSS London sound control systems, Castnet advertising systems]. Show less



Horseshoe Hammond Casino

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Slot Attendant

  • Feb 2013 - Jun 2013

  Distributed funds of $10,000+ daily to winning customers. Maintained proper records of winnings. Calculated State and Federal taxes manually during transactions. Completed necessary paper work with 100% accuracy. Helped maintain slot machines. Educated customers on game rules and mathematical probabilities of various wagers. Made and distributed Total Reward cards to customers. Distributed funds of $10,000+ daily to winning customers. Maintained proper records of winnings. Calculated State and Federal taxes manually during transactions. Completed necessary paper work with 100% accuracy. Helped maintain slot machines. Educated customers on game rules and mathematical probabilities of various wagers. Made and distributed Total Reward cards to customers.



Wavaflow Studios

• Musicians

• Intern/Assistant Engineer

  • Nov 2009 - Feb 2010

  Checked studios daily and ran diagnostic checks; served as runner to procure necessary supplies Assisted in client set-up and recording; maintained and ran equipment Performed company document management, such as faxing, copying and printing Built and maintained company client database record to assure the best client experience Checked studios daily and ran diagnostic checks; served as runner to procure necessary supplies Assisted in client set-up and recording; maintained and ran equipment Performed company document management, such as faxing, copying and printing Built and maintained company client database record to assure the best client experience