Experience

Arizona Coalition to End Sexual and Domestic Violence

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Manager of Communications and Engagement

  • May 2022 - Present

  Responsible for working with the Director of Engagement to carry out and expand the communication, fundraising and outreach efforts of the Arizona Coalition to End Sexual and Domestic Violence. Conducts fund development through corporate/foundation giving, annual giving and special events in addition to managing community involvement.Supervises assigned staff, interns and volunteers

• Communication and Events Specialist

  • Jan 2021 - May 2022

  Responsible for working with the CEO and a team of interns and contractors to carry out and expand the communication, fundraising and outreach efforts of the Arizona Coalition to End Sexual and Domestic Violence. Oversees Communication Plan and general marketing. Conducts fund development through corporate/foundation giving, annual giving and special events in addition to managing community involvement and volunteers.Conducts fund development through corporate/foundation giving, annual giving and special events in addition to managing community involvement and volunteers.



Grand Canyon University

• United States
• Higher Education
• 700 & Above Employee

• Full-time Student

  • Sep 2019 - Present



Joshua Oldridge Photography

• United States
• Photography

• President and CEO

  • Oct 2017 - Jan 2021

  Developed a unique marketing strategy to create awareness around the importance of the human/animal bond. Through my customer service background and my unique ability to create long lasting relationships, I was able to build a loyal customer base in less than 1 year, while keeping overheard low and conversion high. Developed a unique marketing strategy to create awareness around the importance of the human/animal bond. Through my customer service background and my unique ability to create long lasting relationships, I was able to build a loyal customer base in less than 1 year, while keeping overheard low and conversion high.



WILLOW & BIRCH SALON, INC.

• United States

• Cosmetology Specialist

  • Feb 2011 - May 2016

  Corporate Cosmetology Trainer for new and tenured associates Developed and hosted enterprise wide meetings. Drove customer loyalty and increased client frequency through a comprehensive selling culture I developed in partnership with leadership. Recognized by the Illinois Times Newspaper as a top Hairstylist in the state of Illinois. Won Best Hairstylist by the Illinois Times in the state of Illinois. Actively monitored all social media platforms and responded to customers with messaging that aligned with the brand and/or used to influence key stakeholders within the business.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Cosmetics Counter Manager

  • May 2010 - Jul 2012

  Managed day to day run the business responsibilities while creating a level of expectations for my team. Maintained a less than 5% turnover rate through creating a level of trust and accountability. Created several standard operating procedures that Clinique uses to this day. Responsible for monitoring and engaging with customers on all social media platforms. Conducted makeup and skin care applications. Managed day to day run the business responsibilities while creating a level of expectations for my team. Maintained a less than 5% turnover rate through creating a level of trust and accountability. Created several standard operating procedures that Clinique uses to this day. Responsible for monitoring and engaging with customers on all social media platforms. Conducted makeup and skin care applications.



Bergner's

• United States
• Retail
• 1 - 100 Employee

• Department Manager

  • Nov 2009 - May 2010

  Held several managerial duties which included overseeing multiple department leaders throughout the organization. Additional responsibilities included creating a consistent customer experience that enhanced the ability for associates to quickly recommend additional merchandise items that in turn drove sales, units per transactions, average transaction sales and sales per hour metrics. Training and on boarding, action plans and monthly touch bases, along with scheduling, and yearly reviews also were part of my responsibilities.



Eddie Bauer

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Nov 2008 - Nov 2009

  With this promotion my responsibilities grew to include hosting weekly management meetings and overseeing a team of around 40 team members. Co-led the development and rollout of the organization's loyalty rewards program. Developed and trained a culture that included greeting, engagement, education and extending the isle through a comprehensive omni channel platform.

• Assistant Store Manager

  • Jun 2006 - Nov 2008

  Responsibilities included assisting the Store Manager with daily run the business tasks, as well as all aspects of managing a high performing store. Scheduling, operations, HR, and sales.



National City Bank

• Banking
• 700 & Above Employee

• Vault Teller

  • Apr 2006 - Jun 2006

  Responsibilities included all cash in the bank's vault. Trained new hires. Maintaining and mentoring team members to ensure a best in class level of customer service.

• Bank Teller

  • Nov 2005 - Apr 2006

  Responsibilities included managing all cash and check transactions at the organization's flagship location.



Gap

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Mar 2003 - Nov 2005

  Responsibilities included succession planning, meeting KPIs, developing store leadership team, assisting District Leader responsibilities when assigned, led grand openings of additional stores, presented at corporate all field leadership meetings, selected to be part of a company wide rollout of new training behaviors for all GAP locations. Achieved Circle Of Excellence awards multiple years in key metrics related to sales and customer service.

• Operations Manager

  • Feb 2001 - Mar 2003

  Responsibilities included scheduling, hiring, coaching, developing, on-boarding, Human Resources, presenting to Senior Leadership Team, hosting conference calls and public speaking.

• Assistant Manager

  • Feb 1999 - Feb 2001

  Responsibilities included merchandising, performing floor sets, monitoring KPIs and developing action plans for both the store and approximately 50 associates. Maintained a consistent shopping experience through a robust selling culture and enterprise wide values. Mentored low performing Store Managers within the district.

• Stock Manager

  • Aug 1998 - Feb 1999

  Responsibilities included overseeing a team of 8 associates to ensure stock availability, merchandise on-hand integrity, pricing accuracy, achieving company's stock processing expectations. Assisting store leadership in keeping shrink levels to a minimum. Accepted a stretch assignment that helped me gain visibility to additional duties typically assigned to the Store Manager; such as, store opening, back room organization, and corporate leadership visits.

• Sales Associate

  • Jul 1997 - Aug 1998

  Part-time sales associate responsible for customer service and driving sales.