Joshua Serrano

Contact Center Team Lead at Archipelago Strategies Group, (ASG)
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Bio

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Credentials

  • Leadership Academy: Performance Management
    Graduate, Online & Professional Studies at UMass Lowell
    Feb, 2023
    - Nov, 2024
  • Leadership Academy: Performance Management
    Graduate, Online & Professional Studies at UMass Lowell
    Feb, 2023
    - Nov, 2024
  • Leadership Academy: Performance Management
    Graduate, Online & Professional Studies at UMass Lowell
    Feb, 2023
    - Nov, 2024
  • Leadership Academy: Breaking Barriers, Building Teams
    Graduate, Online & Professional Studies at UMass Lowell
    Jan, 2023
    - Nov, 2024
  • Leadership Academy: Conflict Management
    Graduate, Online & Professional Studies at UMass Lowell
    Dec, 2022
    - Nov, 2024
  • Leadership Academy: Leading with Emotional Intelligence
    Graduate, Online & Professional Studies at UMass Lowell
    Nov, 2022
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Contact Center Team Lead
      • Nov 2021 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Branch Coordinator
      • Nov 2018 - Mar 2021

    • United States
    • Financial Services
    • 700 & Above Employee
    • Sales Center Manager
      • Apr 2013 - May 2018

      Sales and Cash Handling Sales and Cash Handling

Education

  • DR. SANTIAGO VEVE CALZADA
    High School Diploma
    2005 - 2007

Community

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