Experience

JK Realty

• United States
• Real Estate
• 1 - 100 Employee

• Realtor

  • Apr 2015 - Present

  Promote and sell residential properties, demonstrating the features and benefits of available homes to drive buyer interest and increase sales growth. Convert prospects to sales for clients located throughout the Mesa, AZ area. Provide close, personalized service for all clients to ensure overall satisfaction and drive referral base. Provide educational sessions for clients regarding loan options, market fluctuations and property features. Drove sales to $2M annually by established strong client service and adhering to strict regulations. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Investment Specialist

  • 2014 - 2015

  Identified and resolved key service issues to drive customer satisfaction and retention. Built strong relationships with customers by meeting their individual needs and working closely with other departments to deliver proper resolution. Prepared and maintained records, documentation and files, ensuring compliance with established regulations. Identified and resolved key service issues to drive customer satisfaction and retention. Built strong relationships with customers by meeting their individual needs and working closely with other departments to deliver proper resolution. Prepared and maintained records, documentation and files, ensuring compliance with established regulations.



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Disability Case Manager

  • 2014 - 2014

  Managed a case load of 50 with a 4-day completion rate. Utilized various medical, legal and internet resources to determine effective resolution for all claims. Adhered to strict regulations, procedures and guidelines. Prepared, calculated and dispersed payments to claimants based on contractual provisions and legal guidelines. Managed a case load of 50 with a 4-day completion rate. Utilized various medical, legal and internet resources to determine effective resolution for all claims. Adhered to strict regulations, procedures and guidelines. Prepared, calculated and dispersed payments to claimants based on contractual provisions and legal guidelines.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Military Police Officer

  • Oct 2003 - Sep 2009

  Held multiple roles with a focus on leading teams through daily operations. Managed and equipped 57 personnel, ensuring the protection of $1.07B in assets. Facilitated training, managed inventories and maintained documentation. Trained 11 employees in career development, resulting in a 100% pass rate and 88% average grade. Developed Master Training Plan from scratch and oversaw the implementation; maintained personnel records. Established safekeeping of 300+ prisoners, ensuring the health and safety of all personnel; received recognition for contributions with Air Force Achievement Award. Show less