Experience

Hollis Laidlaw & Simon P.C.

• United States
• Law Practice
• 1 - 100 Employee

• Data Analyst and Administrative Assistant

  • Sep 2018 - Present

  • Created a program that reduced many Estate Planning document generation time by 90% in MS Word, while simultaneously reducing potential for errors• Compiled reports using Excel pivot tables to analyze revenue streams for quarterly and monthly comparisons• Performed digital file maintenance and other administrative tasks

• Administrative Assistant

  • Sep 2018 - Sep 2018

  Scanning, helping with MS Excel/Outlook/Word and other administrative tasks as needed.



Legal Services of the Hudson Valley

• United States
• Legal Services
• 100 - 200 Employee

• Administrative Assistant

  • Mar 2017 - Sep 2018

  Updated and repaired database of 1800+ pro bono lawyers using Excel macros to expedite the update. Also accomplish other administrative duties including filing, scanning and organizing and preparing documents Updated and repaired database of 1800+ pro bono lawyers using Excel macros to expedite the update. Also accomplish other administrative duties including filing, scanning and organizing and preparing documents



Cartus

• United States
• Real Estate
• 700 & Above Employee

• Client Service Consultant

  • Apr 2011 - Sep 2015

  • A global leader in the field of relocation, Cartus manages in excess of 140,000 relocations annually • With a team of 11 other consultants, assist in the relocation process of 3340 General Electric employees yearly. Provide customer service for the home sale, home purchase, expense reimbursement and overall relocation process. • Maintained better than average service numbers compared to the rest of the team. While taking only Renter and Trainee files, my service was 100% Favorable and 86.6% Top Block from 67 returns. • Developed new methods to compose emails. Methods resulted in 2-4% time savings for myself, managers and teammates while simultaneously producing better emails without the need for computer programming.. Show less



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Temporary Office Clerk

  • Mar 2010 - Sep 2010

  • Every 10 years, a census is performed in which census staff go out to the community to collect information about residents. I worked as office support to these staff • Assembled materials for enumerators, performed quality control on incoming surveys, organized and entered data into computer systems. Responsible for data entry of applicant information and test scores • Utilized over 20 different computer applications to record and control various operations • Every 10 years, a census is performed in which census staff go out to the community to collect information about residents. I worked as office support to these staff • Assembled materials for enumerators, performed quality control on incoming surveys, organized and entered data into computer systems. Responsible for data entry of applicant information and test scores • Utilized over 20 different computer applications to record and control various operations



Aspire Management Consulting

• Bethlehem, PA

• Marketing Coordinator

  • Jul 2007 - Oct 2009

  • Increase sales through direct marketing for 1100 companies. Responsible for customer service, increasing client base and interviewing new prospects • Increase sales through direct marketing for 1100 companies. Responsible for customer service, increasing client base and interviewing new prospects



Optical Distributor Group

• Hawthorne, NY

• Customer Service Representative

  • Sep 2008 - Aug 2009

  • A company that ships soft contact lenses and spectacle lenses nationwide, including toric lenses, progressives and multifocals • Provided customer service by phone to over ten thousand clients for spectacle and soft contact lens distributor, including highly customized lenses and special orders • Took 60+ orders per day and answered detailed questions from clients about lenses • A company that ships soft contact lenses and spectacle lenses nationwide, including toric lenses, progressives and multifocals • Provided customer service by phone to over ten thousand clients for spectacle and soft contact lens distributor, including highly customized lenses and special orders • Took 60+ orders per day and answered detailed questions from clients about lenses



Panorama Flight Service, Inc.

• Airlines and Aviation
• 1 - 100 Employee

• Seasonal Line Technician

  • May 2006 - Aug 2006

  • A fixed base of operations on the west side of the airport that serviced private aircraft with a ramp weight of 50,000 pounds or less • Provided services including fueling, oil service, and customer service at the local airport • A fixed base of operations on the west side of the airport that serviced private aircraft with a ramp weight of 50,000 pounds or less • Provided services including fueling, oil service, and customer service at the local airport