Experience

Hand & Stone Massage and Facial Spa
• United States
• Wellness and Fitness Services
• 700 & Above Employee
• Management Staff

  • Dec 2016 - Present


Reliance First Capital

• United States
• Financial Services
• 200 - 300 Employee

• Mortgage Analyst

  • Jan 2011 - Jan 2012

  Experienced and licensed real estate mortgage analyst. Federally licensed. Passed the S.A.F.E Act MLO licensing test. Licensed in the following states: South Carolina, Tennessee, Louisiana, Oregon. Experienced and licensed real estate mortgage analyst. Federally licensed. Passed the S.A.F.E Act MLO licensing test. Licensed in the following states: South Carolina, Tennessee, Louisiana, Oregon.



ProNet Charlotte

• Volunteer

  • Oct 2010 - Jan 2011

  Over 8 years of extensive experience as a Trainer and Project Manager. Creative, energetic and outgoing professional who develops and delivers innovative courses and builds rapport with participants. Have handled groups ranging from 5 to 600 participants with over 5,400 people trained since 1998. My key strengths and interests are in management training. A prepared instructor with ability to set objectives, do research, and design stimulating and interactive training events for adults in career transition. Show less



Mead Properties LLC

• United States

• Managing Director

  • Nov 2008 - Jan 2011

  Experienced in construction, renovation, and cost estimating within residential environments. Well organized project manager, prioritizing goals and working under deadlines without sacrificing creativity. Competent in working within a budget, meeting and exceeding expectations. Proficient at compliance with government regulation and codes. Skilled in problem solving, communication, and adept in revising current processes for improvement of operations. Specialist in directing, coordinating and exercising functional authority for planning, organization, control, integration and completion of project. Show less



CitiFinancial

• Financial Services
• 200 - 300 Employee

• • Jan 2004 - Feb 2009

  Manage, train, lead, and motivate six Compliance Trainers/Auditors on proper adherence of their compliance training job duties. Supervise and train six Compliance Trainers/Auditors in overall compliance, business policies, and auditing best practices.• Train, motivate, and assist CitiFinancial/CitiGroup Senior Management with Audit and Compliance procedures to assist with their adherence to policy within their respective areas.• Developed the following projects and programs for enhanced training of policies and procedures: Remote (Off-site) Compliance Training Visits, Branch Self Assessment Learning Lab, Compliance Training Branch Scoring MATRIX, Compliance Training Questions and Answers MATRIX, District Manager Training Lab (Compliance Day), Branch Manager Training Lab (Compliance Day).• Manage the overall Audit and Compliance in our Consumer Finance Culture for ¼ of all the Branch Network offices of CitiFinancial.• Regularly administer Compliance Training/Auditor workshop meetings to all employees within my respective division.• Oversee the proper utilization of the CitiFinancial Branch Network Branch Self Assessment (BSA) for 500 Branch Network offices in the Northeastern and Midwestern United States.• Attended and or delivered the following workshops/learning labs to further my development as a leader of people: Leadership 1 Workshop, Exercising Influence Workshop, Leading People Workshop, SuccessTrack Workshop, Coaching Skills Workshop, Interviewing Skills Workshop, Leading Remote Teams Workshop, and Compliance in Our Culture Workshop. Show less

• • Jan 2002 - Jan 2004

  Analytical, creative professional who applies business analysis and critical thinking skills to develop new systems and enhance existing operations in Canada. Experience with a wide range of functions including system modules implementation, test system integration, business process improvement, research, and ad-hoc analysis. Resourceful problem solver with proven ability to conceptualize solutions to challenging situations and maximize success. Articulate communicator across diverse groups and at all organizational levels. Show less

• • Jan 2000 - Jan 2002

  Management experience includes providing overall direction, establishing guidelines, updating and rewriting training materials, scheduling time and assignments, recruiting, hiring, training, and developing alternative sources of revenue to enhance projects.

• • Mar 1998 - Jan 2000

  Management experience includes total profit and loss responsibility, budget preparation, controlling expenditures, increasing sales, improving team performance, all activities of personnel supervision and management, insuring compliance with policies and established practices, interpreting regulations, developing excellent customer rapport, resolving problems, and project management activities.