Josh Diehl

Senior Manager, Technical Product Management at Lifion by ADP
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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5.0

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Jayanth Ankareddi

Josh's ability to look at a problem, empathize with the users that face it and help arrive at a solution that addresses it has been an invaluable asset to the teams he is part of. I have also appreciated his strong sense of being able to call out what needs to be done 'now' while sifting through multiple seemingly important problems. I know he will be a great asset to any team he joins and look forward to what he does next.

Boris Benyaminovich

I had the opportunity to work with Josh for five years at Lifion @ ADP. At first, and for some time, we were on separate teams which regularly collaborated on numerous initiatives. As the technical product lead on his team, Josh and I worked closely to deliver a number of database related features that greatly contributed to the success of our application suite. More recently Josh had joined the performance fleet, where I had the pleasure of working with him directly on the same team. Josh's expert product and technical contributions to our team lead us to deliver numerous and considerable performance improvements to many applications, as well as our overall platform. Josh is a highly intelligent and hard working individual and I am sure he will bring success to any organization that he joins.

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Credentials

  • Software Architecture Foundations
    LinkedIn
    Aug, 2019
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Senior Manager, Technical Product Management
      • Feb 2022 - Present

      Group Product Manager for four PMs in two domains, consisting of 10 development teams. Provide coaching and career development, planning support, performance monitoring , and feedback for my reports. Work with PMs and dev teams to set quarterly and yearly strategy, maintain product roadmaps, and successfully execute on stated commitments.Lifion is ADP's next-gen HCM product, built on top of the Lifion Platform. The Platform is a suite of low-code developer tools paired with a micro-services runtime environment. It lowers the barrier to entry for developers to create fast, usable, global apps that are compliant with all industry standards. Show less

    • Manager, Technical Product Management
      • Mar 2020 - Feb 2022

    • Lead Technical Product Manager
      • Jul 2018 - Mar 2020

      Lead the data querying team at Lifion, building secure, performant, and customizable Human Capital Management software. We are building a platform for creating HCM applications that support the diverse needs of ADP's 650,000 worldwide clients, offering customization of UI, workflows, authorization, and analytics with "clicks not code".

    • United States
    • Software Development
    • Director of Product
      • Jul 2015 - Jul 2018

      NimbleDroid is a SaaS developer tool platform that allows companies to measure and improve mobile app performance and stability. I joined NimbleDroid at inception with the objective to turn Columbia University experimental technology into a viable commercial product. NimbleDroid is now used at 1000+ companies worldwide including engagements with Pinterest, Yahoo, Mozilla, and Flipkart. I manage the roadmap for this highly technical product, from UI to APIs to device cloud profilers. I use extensive customer interviews, market research, and data analysis to find new ways to add value for app developers and refine market fitness. What started as simple Android startup time measurement is now a robust, Enterprise-ready service for Android and iOS that supports regression detection across multiple user flows for speed, memory, network issues via an internally-built device cloud. The product is designed to put complex technical analysis into an easy-to-use UI that developers like using. I wear a variety of hats including team management, UX design, customer support, data analysis, grassroots marketing, and hardware design. Show less

    • United States
    • Technology, Information and Internet
    • Head of Product
      • May 2013 - Jun 2015

      Kindling is a SaaS product targeted at companies looking to grow and manage internal innovation effortsManaged innovation platform product used worldwide by companies like NBCUniversal, Etsy, Deloitte, and Credit Suisse. - Worked with the development team to deliver releases every two weeks.- Refined the User Experience to meet goals identified directly with customers and through the Sales and Customer Services teams.- Formalized QA process by building a team of remote testers, documenting product requirements, and creating regression test cases. Developed automated QA app for pre-release regression testing.- As part of executive team set strategy, internal processes and policies, and managed hiring.- Developed metrics app to gauge customer engagement and feature usage trends. Show less

    • Director of Customer Services
      • Nov 2011 - May 2013

      Built a Customer Success team of 5 from the ground up, responsible for customer on-boarding, training, documentation, sales assistance, and support of 50+ enterprise customers. Interfaced with key customers to ensure retention, communicate roadmaps, set expectations, and gather feedback on the direction of the product.

    • United States
    • Software Development
    • Lead, Client Engagement
      • Jul 2006 - Nov 2011

      Worked with clients to translate business goals into prioritized software requirements. Managed the software team and was involved in all stages of the development process including requirements definition and documentation, client sign-off, architecture and design, development, QA, and deployment. Managed a team of Developers, System Architects, User Experience and Visual Designers, Business Analysts, and Quality Assurance Testers. Worked with clients to translate business goals into prioritized software requirements. Managed the software team and was involved in all stages of the development process including requirements definition and documentation, client sign-off, architecture and design, development, QA, and deployment. Managed a team of Developers, System Architects, User Experience and Visual Designers, Business Analysts, and Quality Assurance Testers.

    • Contract Developer
      • Jul 2005 - Jul 2006

      Created web applications for American Psychological Association in ColdFusion/Fusebox & SQL Server including professional re-certification tests, publication request tracking, & workflow management. Created web applications for American Psychological Association in ColdFusion/Fusebox & SQL Server including professional re-certification tests, publication request tracking, & workflow management.

Education

  • University of Virginia
    BS, Computer Science

Community

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